Windows 10 Unable to launch application software on windows 10

Hi everyone, I am using windows 10 on Dell 64bits and anytime I want to launch Nero software or Adobe software such as photoshop or audition, I always have this response c:\windows\system32\MSVRII0.dill is either not designed to run on windows or it contain an error.
I tried to run visual c++ redistributable for visual studio 2012 but it is not working.
Attached is the image I usually get.
Great nerds and forum members how can I correct this?
NERO challenge response.jpg


Essential Member
Microsoft Community Contributor


Fantastic Member
Premium Supporter
Did your computer come with W10 or did you update from an earlier version of Windows? W7 or W8x?
If you did upgrade from an earlier version did you remember to run the W10 COMPATIBILITY TEST? That might have pinpointed any of your apps including the Visual C++ issue prior to completing the upgrade.

If Mike's suggestion above doesn't work, I'd suggest a W10 Clean Install, and here's a link to the instructions on how to run the W10 COMPATIBILITY TEST: Get Windows 10 app - Check Compatibility Report for Windows 10



Essential Member
Your laptop might not support the use of windows 10 at all. With out the exact make/model, wont know for sure.

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.