Windows 10 Unable to launch application software on windows 10

Discussion in 'Windows 10 Help and Support' started by Gideon, Aug 8, 2016.

  1. Gideon

    Gideon Member

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    Hi everyone, I am using windows 10 on Dell 64bits and anytime I want to launch Nero software or Adobe software such as photoshop or audition, I always have this response c:\windows\system32\MSVRII0.dill is either not designed to run on windows or it contain an error.
    I tried to run visual c++ redistributable for visual studio 2012 but it is not working.
    Attached is the image I usually get.
    Great nerds and forum members how can I correct this? NERO challenge response.
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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  3. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    Did your computer come with W10 or did you update from an earlier version of Windows? W7 or W8x?
    If you did upgrade from an earlier version did you remember to run the W10 COMPATIBILITY TEST? That might have pinpointed any of your apps including the Visual C++ issue prior to completing the upgrade.

    If Mike's suggestion above doesn't work, I'd suggest a W10 Clean Install, and here's a link to the instructions on how to run the W10 COMPATIBILITY TEST: Get Windows 10 app - Check Compatibility Report for Windows 10

    <<<BIGBEARJEDI>>>
     
    bassfisher6522 likes this.
  4. Gideon

    Gideon Member

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  5. bassfisher6522

    bassfisher6522 Essential Member

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    Your laptop might not support the use of windows 10 at all. With out the exact make/model, wont know for sure.
     

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