Unable to load any webpages

Discussion in 'Windows 8 Networking' started by Laure Bruner, Sep 6, 2014.

  1. ussnorway

    ussnorway Windows Forum Team
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    You have internet yes i.e. can you ping that other dns address?
    ping.
    at this point I'd be thinking about a reinstall of windows because the network driver itself could be corrupt.

    p.s. would you mind posting a ipconfig /all for me Sonny so I can see if your NetBOIS is on or off?
     
    #21 ussnorway, Sep 10, 2014
    Last edited: Sep 10, 2014
  2. Sonny

    Sonny Fantastic Member

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  3. Sonny

    Sonny Fantastic Member

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    Sorry, here is what you asked for. My computer is working fine.

    Capture1.PNG
     
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  4. ussnorway

    ussnorway Windows Forum Team
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    @ Sonny thanks that does help… confirms the dns suffix and NetBIOS settings.

    @ Laure, the remaining things I would try… in no special order until 4;

    1. Remove the Bluetooth network connection from the laptop.

    2. Remove any software that monitors the network i.e. I assume this laptop comes with an anti-virus so remove whatever it is and install Avast or Avg instead… this just needs to be a temp thing to remove it as a possible cause of the block.

    3. Beg, borrow or steel another laptop from outside the current network and just see if that one will surf the net from your place… Yes, confirms the issues are on this laptop and not a fault in the account or your router.

    4. Finally I'd Re-install Windows (best) or roll it back to factory (almost as good)... depending on what kind of backup system you have in place.
     
  5. Laure Bruner

    Laure Bruner Active Member

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    Sorry, I restored my laptop to the factory defaults and now can browse normally. Here is the ipconfig now that it is working normally again.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Laure-Laptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : PK5001Z

    Wireless LAN adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : C4-D9-87-09-A5-7A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : C4-D9-87-09-A5-7D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : PK5001Z
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
    Physical Address. . . . . . . . . : C4-D9-87-09-A5-79
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9c67:480c:530:2fa%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.93(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, September 9, 2014 2:22:51 AM
    Lease Expires . . . . . . . . . . : Wednesday, September 10, 2014 1:52:10 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 331646216
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-9F-CF-95-18-67-B0-C2-8F-67
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    205.171.2.226
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 18-67-B0-C2-8F-67
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.PK5001Z:

    Connection-specific DNS Suffix . : PK5001Z
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.93%17(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    205.171.2.226
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:466:1069:3f57:ffa2(Preferred)
    Link-local IPv6 Address . . . . . : fe80::466:1069:3f57:ffa2%18(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
     
  6. Sonny

    Sonny Fantastic Member

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    I am glad you got it up and running Laure. :up:
     
  7. penza88

    penza88 New Member

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    They have to take your call sometime.
     

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