Windows 7 Unable to use USB keyboard and mouse on Welcome Screen

nascent

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Joined
Jul 9, 2010
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I am able to use my laptop trackpad and keyboard, but my external keyboard and mouse don't work on the welcome screen. Once I login the external devices work without issue.

Any help would be appreciated.
 


Last edited:
Solution
Hey.

The laptop could specifically be designed this way on purpose.

You could check the bios for a setting called Legacy USB and/or USB Keyboard Support OR similar settings. Enable them if they exist.
Hey.

The laptop could specifically be designed this way on purpose.

You could check the bios for a setting called Legacy USB and/or USB Keyboard Support OR similar settings. Enable them if they exist.
 


Solution
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