Windows 7 W7 Custom Install Issue-No Device Drivers Found

[neash83]

Hello,

I downloaded the student edition of windows 7 Home Premium, I am currently running Vista Ultimate so cannot do an update
and have to do a custom install.

I downloaded it fine, ran it, it opens up fine with the blue windows 7 opening screen, I select install, then select custom install. In the next window I have an empty white box which I presume is supposed to list my HD's allowing me to select where I want to install Windows 7. None of my HD's are showing up, I'm given the option to browse or scan, when I select this it gives me the message-

No device were found. Make sure that the installation media contains the correct drivers, and then click OK

Any suggestions?

Thanks

 

[Saltgrass]

Are you running a RAID? If so you might need special drivers. Have your drives been used before?

 

[neash83]

Not sure if Im running a RAID, how do I find this out? Looking in the BIOS I dont believe I am (if there is where you find out), the drives have been used before and are in use stil.

Slight development too I plugged in a second SATA hard drive that I use for storing music and films on and it recognises this at the install screen, but when I select this HD to install it on( I dont actually want it installed here but just thought Id try anyways) it gave me the error message "setup was unable to create a new system partition"

Also, not sure if this is related, but when I go onto computer management, under disk management, where my HD's should be listed, I only have the second HD I plugged in listed. However under device manager they both appear? Could this be related to my HD not showin up on the install screen on Windows 7?

Regards

 

[Saltgrass]

On the drive listed in Disk Managment is there a small red x next to where it says Disk 0 or whatever? Does is show an Healthy partition System and active?

 

[neash83]

The drive listed in disk management appears fine, no problems reported on it at all. I'm most confused about why Im missing a drive in disk management though, bearing in mind that it appears in device manager fine and I can access it fine, its the drive which my OS is installed on.

 

[DoB8907]

I'm having the same issue, though I'd prefer to do an upgrade install rather than a custom install. The upgrade install tells me I don't have enough space although I have approximately 50gb free. I'm assuming it's just not finding my hard drive to upgrade.

I read that the drives dissappearing from disk management could be a problem with a rootkit virus. I got anti-rootkit software to try to fix the problem. It didn't work for me but I'd give it a whirl if I were you, seems like other people have had luck.

Here's where I read about it: Link Removed