matrixyahoo
New Member
I bought a new Dell Inspiron with Windows 7 pre-installed two years ago.
Recently, my computer has acquired a computer virus which slows down my computer, redirects select google entries and on my C Drive there are folders with names like "df4f0569299e83f51098af913b749bc2"
I have decided to reinstall Windows 7 using my original authentic Windows 7 CD that came with my Dell laptop. My intention is to keep my data on the hard disk. My DVD / CD drive works.
Before installation is complete I get a message "No device drivers were found. Make sure that the installation media contains the correct drivers".
I see that this message is common after reading various threads. However, I am not so savvy when it comes to technical software, so things like "burning CDs", "upgrade Windows version", "built my own computer", "Bios", "32 bits vs 64" does not apply. Even after reading all the threads I still cannot make heads or tails of the recommended solutions.
So in very laymans' english, can anyone advise what do I need to do to overcome the error message. In summary I simply want to reinstall my Windows 7. I prefer to do this than acquire additional anti virus software etc.
Many thanks,
Recently, my computer has acquired a computer virus which slows down my computer, redirects select google entries and on my C Drive there are folders with names like "df4f0569299e83f51098af913b749bc2"
I have decided to reinstall Windows 7 using my original authentic Windows 7 CD that came with my Dell laptop. My intention is to keep my data on the hard disk. My DVD / CD drive works.
Before installation is complete I get a message "No device drivers were found. Make sure that the installation media contains the correct drivers".
I see that this message is common after reading various threads. However, I am not so savvy when it comes to technical software, so things like "burning CDs", "upgrade Windows version", "built my own computer", "Bios", "32 bits vs 64" does not apply. Even after reading all the threads I still cannot make heads or tails of the recommended solutions.
So in very laymans' english, can anyone advise what do I need to do to overcome the error message. In summary I simply want to reinstall my Windows 7. I prefer to do this than acquire additional anti virus software etc.
Many thanks,