Win 8.1 Random BSOD When Playing

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by AleXu224, Apr 6, 2015.

  1. AleXu224

    AleXu224 New Member

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    Also after i get a BSOD my firewall get disabled...
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe001d2960028, b61a2000, 69000135}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    
    Hi,
    your dump files fall into two basic groups. The ones dated 2014 blame this driver: nldrv.sys which relates to NetLimiter 4 Driver. The 2015 dump files then change and are like the above which basically means a hardware error occurred. Checking the dump file further I see that Java was running at the time of the bsod so please ensure that your Java install is the latest version.
    https://java.com/en/download/
    Causes for Bugcheck 124 can also be overheating,usually relating to overclocking. Even if your not overclocking just make sure your system temps are ok by removing any dust build up and checking temps. This app will help checking temperatures:
    http://www.hwinfo.com/
    As your motherboard is a little old I checked the support site and noticed that Windows 8/8.1 isn't supported. So I then checked the Windows 8/8.1 compatibility site. Apparently your board is compatible although a download is needed:
    8.1.JPG
    ref:
    http://www.microsoft.com/en-gb/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=ECS%20A780LM-M2%20V1.0%20Motherboard&vendor=ECS&Locale=1033%2C2057%2C3081%2C4105%2C16393&ModelOrVersion=A780LM-M2&BreadCrumbPath=A780LM-M2&LastSearchTerm=A780LM-M2&Type=Hardware&tempOsid=Windows%208.1
    The download it's referring to I'm pretty sure is a bios update:
    BiosVersion = 080015
    BiosReleaseDate = 07/27/2011
    You can download the update here:
    http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?CategoryID=1&DetailID=1277&DetailName=Feature&MenuID=24&LanID=0
    Please follow the onscreen instructions on how to update the Bios.

    Do you realise you have two anti Virus apps running? I would remove at least one as this might be linked to the firewall issue.

    aswMonFlt.sys Thu Jun 26 12:32:51 2014: Avast AV known on occasion to cause the odd issue

    avc3.sys Thu Apr 11 09:31:58 2013: BitDefender Active Virus Control filter driver.

    Drivers
    atikmdag.sys Fri Dec 06 21:19:43 2013: AMD GPU driver please update:
    http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064

    ew_jucdcacm.sys Fri Jan 25 03:35:22 2013: Huawei Modem Driver. I included this because you had several dump files which were USB/Network related. It might be just a red herring but try and update the modems driver:
    http://consumer.huawei.com/en/support/downloads/index.htm

    Try the above changes and see how you go. Post any new dump files after the updates.
     
  3. AleXu224

    AleXu224 New Member

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    Ty for your answer , i'm cleaning my PC for dust every month so that's not a problem also
    I have just one antivirus , Avast has crashed when unistalling so it's partially not deleted
    Oh and the java , i updated it a few days ago
    Also every time my pc crashes the cpu is around 80-100%
    The drivers i'm gonna download tomonrow , i can't right now cuz i'm on Dialup...
     
  4. kemical

    kemical Windows Forum Admin
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    Have you tried removing avast since? It does need to go really especially if it's half uninstalled.
     
  5. Trouble

    Trouble Noob Whisperer

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  6. AleXu224

    AleXu224 New Member

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    I'm gonna download the driver from Device Manager becuase i never found a driver o that site -_- not even now it tell me something went wrong:
    Photo.PNG

    Update

    The video driver is already updated now i'm searching for a driver for the other thing
    And i think there is something with the CPU buceause always ALWAYS i get a blue screen when my CPU is at 80-100%

    Update 2

    As long as my cpu don't reach 80-100% the computer isn't crashing but if it reach i will get a Blue Screen, this mean that my CPU isn't cooling right...
     
    #6 AleXu224, Apr 7, 2015
    Last edited: Apr 7, 2015
  7. kemical

    kemical Windows Forum Admin
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    As I mentioned have you checked your temperatures? Bugcheck 124 can mean issues with the CPU directly so check your cooling is adequate or something hasn't broken like a fan.
    Try this little test. Stress test your cpu using Prime95. Just use the basic test nothing fancy:
    http://www.mersenne.org/download/

    Watch your temperatures using this:
    http://www.hwinfo.com/

    If your CPU is running as it should then it should run Prime95 without issue. Test for around 20-30 minutes.
     
  8. AleXu224

    AleXu224 New Member

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    Ok i'm gonna try that also i see you said you found java was running , that is because i was playing Minecraft (a java based game)

    Update

    After i started the test 3 seconds later my computer crashed...
     
    #8 AleXu224, Apr 7, 2015
    Last edited: Apr 7, 2015
  9. kemical

    kemical Windows Forum Admin
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    Did you see what the temps were? This might mean your chip has a problem. How old is it?
     
  10. AleXu224

    AleXu224 New Member

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    i didn't saw the temperatures but the cpu didn't got hot , it wasn't possible to get that hot in 3 seconds
    It came with the computer it have nearly 5 years , i never had a hardware problem with my computer...
    I can't change it right now , i don't even want to change it , in the summer i will move in Spain and i will buy a new computer there
     
  11. kemical

    kemical Windows Forum Admin
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    Your thermal paste may have dried or become inoperative. I would at least check your heat sink and fan over and replace the thermal paste if need be.

    When your machine crashed during the Prime95 test was that a bsod or did it just stop? If you do have new dump files then please post them.

    Also don't forget the Bios update.
     
  12. AleXu224

    AleXu224 New Member

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    I got a BSOD
    The thing with the thermal paste may be true , new dump files coming in a few minutes...

    Update

    Ok done...
     

    Attached Files:

    #12 AleXu224, Apr 7, 2015
    Last edited: Apr 7, 2015
  13. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe0019795e028, b647c000, 135}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    
    Hi,
    same again really. You must check the heatsink and fan just to make sure that isn't issue. Also i notice Avast is still present please use the tool posted by Trouble above to remove the entirety of the application.

    Unfortunately it is possible and I would check your set up over asap.

    Your GPU driver is still out of date:
    atikmdag.sys Fri Dec 06 21:19:43 2013
    Your latest driver for the APU set up is the Omega 4.12 driver available here:
    http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
     
  14. AleXu224

    AleXu224 New Member

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    I already tryed the tool but it doesn't work , oh and i can't open the pc i never cleaned it myself , the company that i bought it from is cleaning it.
    Also i played a bit on a game then i got a BSOD , nothing new the same error (WHEA_UNCORRECTABLE_ERROR) after the computer started i got another one when opening Google Chrome (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) after it restart another one came (CLOCK_WATCHDOG_TIMEOUT) this one was when i logged in ...
    i'm starting to think this computer can be throwed to trash or i can sell it because it's not worth to repair it , i will buy another (better) computer in the summer
     
  15. kemical

    kemical Windows Forum Admin
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    Try removing it with Ccleaner:
    https://www.piriform.com/ccleaner/download

    When the time comes around for company to clean it I would tell them about your issue.. Perhaps they even caused it when cleaning? Who knows ....

    I would consider doing the bios update as well. Follow the advice given on the website on how to check you have the correct download
    This application is off the same site and is for flashing Bios
    http://www.ecs.com.tw/extra/eblu/index.html
     
  16. AleXu224

    AleXu224 New Member

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    I won't do anything on BIOS!
    CCleaner? i heared about it and i always thinked it is a shi*** program that install other 99 programs on your computer,i will try it :p
     

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