Windows 8 Win8.1 constant BSOD, need help!

DynomiteJ78 · Jun 14, 2015

Hello all. I have been wanting to post on the forums for the longest time but had some issues generating the logs needed to begin troubleshooting. Finally today I was able to fix my one .NET 3.x issue that was plaguing me for the longest time and now I've attached the logs for anyone to look and help me fix what is causing my problems.

My issues have been experienced for a long time so I'm not sure how far back the logs go as I've gone through some installations of Win8 in order to install Win8.1. My only recent hardware change was my main boot drive. It was a SSD 120GB to a SSD 512GB. Also the system is water cooled with a block on the processor and gfx card.

Finally I can offer a list of the BSOD messages I've recorded:
- IRQL_NOT_LESS_OR_EQUAL
- SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmms1.sys)
- SYSTEM_SERVICE_EXCEPTION
- KMODE_EXCEPTION_NOT_HANDLED
- DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys)
- KERNEL_SECURITY_CHECK_FAILURE
- PAGE_FAULT_IN_NONPAGED_AREA

Many thanks!

kemical · Jun 15, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000096, fffff803652d7d50, ffffd000283c6f50, 0}

Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+1c0 )

Followup: MachineOwner

Hi,
the above is usually caused by an exception occurring during a routine process. What initially caused it to happen is a...

kemical · Jun 15, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000096, fffff803652d7d50, ffffd000283c6f50, 0}

Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+1c0 )

Followup: MachineOwner

Hi,
the above is usually caused by an exception occurring during a routine process. What initially caused it to happen is a little vague and if you could include some more dump files that would help in tracking down the issue.
Looking over your drivers and bios though I see that some could do with updating. Your Bios is especially old and I would recommend you update this:
BiosVersion = P2.00
BiosReleaseDate = 10/15/2012
BaseBoardManufacturer = ASRock
BaseBoardProduct = 990FX Extreme4
Please ensure i have the correct page for your system board:
http://www.asrock.com/mb/AMD/990FX Extreme4/?cat=Download&os=BIOS (download the 'Windows' version)
Bios update guide:
http://www.asrock.com/support/BIOSUI.asp?cat=Windows5

atikmdag.sys Fri Nov 21 02:30:27 2014: AMD GPU driver please update using this application to remove:
Link Removed
AMD:
Link Removed

EtronHub3.sys Wed Jul 17 07:23:48 2013: Etron USB 3 driver:
Link Removed

k57nd60a.sys Fri Jul 26 09:01:03 2013: Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
(3rd download down under drivers)
https://www.broadcom.com/support/?gid=9

mvs91xx.sys Tue Jul 30 07:52:22 2013: Marvell 91xx SATA Controller Driver
Link Removed

RTKVHD64.sys Fri Mar 29 13:40:06 2013: Realtek HD driver
Link Removed

Ok try updating the above and see if it helps. If you do have any other dump files it would help if you could post them along with any new dump files you may get.

DynomiteJ78 · Jun 17, 2015

kemical said:
Hi,
the above is usually caused by an exception occurring during a routine process. What initially caused it to happen is a little vague and if you could include some more dump files that would help in tracking down the issue.
Looking over your drivers and bios though I see that some could do with updating. Your Bios is especially old and I would recommend you update this:
BiosVersion = P2.00
BiosReleaseDate = 10/15/2012
BaseBoardManufacturer = ASRock
BaseBoardProduct = 990FX Extreme4
Please ensure i have the correct page for your system board:
http://www.asrock.com/mb/AMD/990FX Extreme4/?cat=Download&os=BIOS (download the 'Windows' version)
Bios update guide:
http://www.asrock.com/support/BIOSUI.asp?cat=Windows5

Your response was very much appreciated!

I updated to P2.70 as you recommended. Pretty easy process.
Did not update gfx drivers as they say they were the most recent non-beta versions. All other items were updated with the exception of the Marvell 91xx SATA Controller Driver but the files are not being recognized when I put them to a usb and try to boot from it... Other than that I've had no issues so far with the updates.

Will let you know more in a week or so.

kemical · Jun 18, 2015

Thank you for updating and hope all goes well.. Post any new dump files.

Windows 8 Win8.1 constant BSOD, need help!

DynomiteJ78

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