Windows 10 Windows 10 1607 14393.351 Cortana Issues

brkkab

Excellent Member
Joined
Mar 4, 2013
Messages
2,347
I was hoping somebody could help me solve this. Ever since the new version of Windows 10 Thursday Cortana isn't working.
I've run the Start Menu Troubleshooter>Advanced>Automatically Fix Errors and as the screenshot shows, it didn't fix it.
StartMenuTrouble.webp
 


Solution
Then you may have some corruption. You may want to try some of the repair commands. sfc /scannow and dism /online /cleanup-image /restorehealth
Open an elevated powershell window and try and re-install both applications

Cortana
Code:
Add-AppxPackage -Path "C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\AppxManifest.xml" -Register -DisableDevelopmentMode

Shell Experience Host
Code:
Add-AppxPackage -Path "C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\AppxManifest.xml" -Register -DisableDevelopmentMode
 


I tried what you posted in PowerShell as Administrator and here's what it says.
PwrShell.webp
 


Could you post the whole command for both that I would use. I'm new to using PowerShell.
 


OK. They aren't working then as my above screenshot shows. Cortana worked until Microsoft updated 10 to a new version on Thursday, so there's obviously a bug in it.
 


Then you may have some corruption. You may want to try some of the repair commands. sfc /scannow and dism /online /cleanup-image /restorehealth
 


Solution
I ran sfc /scannow Friday in Safe Mode. It didn't find any errors. I'll try the dism command now.
 


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