Windows 10 black screen of death

Discussion in 'Windows 10 Help and Support' started by Tyler p, Jul 31, 2015.

  1. Tyler p

    Tyler p Member

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    Hello. So I was just downloading windows 10 and my PC restarted. And now every time after the computer boots up my screen goes black and I can only see the mouse. Can anyone help?
     
  2. Lucas Armand

    Lucas Armand New Member

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    I have the exact same problem. It boots up every time and the mouse flickers and you can't reach the desktop, correct
     
  3. mkouloubri

    mkouloubri New Member

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    Same issue, and am not finding many answers on this Forum!
     
  4. Dutchman

    Dutchman New Member

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    Hello. I have the same issue and have a 'temporary' solution. The problem here is that it shows a black screen after logging into my account. When it does, open task manager (CTRL+L-SHIFT+ESC). On the left top it says file, press on it. Then chose to run a task (or something like it). In the box type: explorer.exe (Don't forget to check the box under it for admin privileges!!!!) then chose run or press enter and wait.... Took a minute here since it needs to load the desktop so be patient! If it doesn't work for you or you don;y even have a mouse pointer, you might be dealing with a bad graphics driver. Good luck!
     

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