windows 10 reservation screen error

Discussion in 'Windows 8 Help and Support' started by carsten888, Jun 3, 2015.

  1. carsten888

    carsten888 Senior Member

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    When I click the windows 10 icon to 'reserve' my upgrade I get this broken screen.

    [​IMG]

    None of the links work.

    At the bottom it says this contradiction:
     
  2. kemical

    kemical Windows Forum Admin
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    Have you tried the Help link or doesn't that work either? Also try rebooting and then go through the process again.
     
  3. carsten888

    carsten888 Senior Member

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    The help link does not work. Reboot gives same result.
     
  4. kemical

    kemical Windows Forum Admin
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    Right click in the bottom left hand corner of the desktop. You'll see a menu appear and from choose Administrator command prompt. Type or copy and paste:
    DISM /Online /Cleanup-Image /RestoreHealth
    Press enter and wait until the scan finishes (patience please)
    In the same command prompt window once the above scan finishes type:
    sfc /scannow
    Press enter and await results.

    Now try the app again.

    You could also try uninstalling the update which initiates the reservation:
    https://support.microsoft.com/en-us/kb/3035583

    Then re-install it and see if makes a difference.
     
  5. carsten888

    carsten888 Senior Member

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    I'm getting this error.

    I tried the link, but I don't understand all that. I'm not a pro in operating systems. I will just wait for windows to fix this in an update.

    [​IMG]
     
  6. kemical

    kemical Windows Forum Admin
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    Mike likes this.

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