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I have inherited a Lenovo H330 pc complete with HDMI monitor. It was apparently bought c. 2013 and at that point came with windows 7 home premium pre-installed: the processor shows as an i5 2320 3.0ghz and it now has 8gb ram fitted (4 originally) and a 500gb hd.
At some point it was upgraded to Windows 10 and when I received it everything was working as it should; in order to erase all the previous user's details, etc. I decided to reset it and chose the fresh install of Windows 10 option within settings. This was successful, however now on re-start I get as far as the screen that asks where I am but I am unable to proceed any further because the wired USB mouse and keyboard to not respond. I presume that the drivers are not installed.
The pc came with a Lenovo Win7 drivers pack V2 on cd – will this help? The previous owner as noted on the packet it is a rescue disk. There is also documentation for Lenovo onekey recovery? Will this help?
Thanks very much for any suggestions or solutions.
At some point it was upgraded to Windows 10 and when I received it everything was working as it should; in order to erase all the previous user's details, etc. I decided to reset it and chose the fresh install of Windows 10 option within settings. This was successful, however now on re-start I get as far as the screen that asks where I am but I am unable to proceed any further because the wired USB mouse and keyboard to not respond. I presume that the drivers are not installed.
The pc came with a Lenovo Win7 drivers pack V2 on cd – will this help? The previous owner as noted on the packet it is a rescue disk. There is also documentation for Lenovo onekey recovery? Will this help?
Thanks very much for any suggestions or solutions.