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Windows 7 Windows 7 64-bit BSOD after resuming from sleep, error F4

S

sh4ne

New Member
Joined
Oct 8, 2010
Messages
8
Hey there,

After upgrading to a larger hard drive, I have been unable to use the sleep function without getting a BSOD after waking it up. My laptop goes to sleep fine, but when resuming, it shows the log-on screen for a moment before showing a BSOD, error code 0x0.....F4 . I never had a this problem with my old hard drive. I have tried a hard disk check, RAM check, updated drivers, changed sleep/power settings, etc. Hibernate works fine, but that is not nearly as handy when you have to quickly resume working!

I attached my system info, event log, and most recent minidump file, HOWEVER, these BSODs do NOT show up in my minidump folder (I have double checked the settings for minidumps) so that is likely a one-time BSOD unrelated to this problem. Not sure why these do not show up -- perhaps because it occurs coming out of the sleep mode?

Thank you for your time,
Shane
 


Attachments

Solution
T
Hello and welcome.

RTSTOR64.SYS is your issue. It's a driver for the Realtek card reader you have. You need to update it to the latest version available:

RTSTOR64 RTSTOR64.SYS Thu Jan 03 07:57:25 2008

Search the device manager for the exact type of Realtek reader you have and then search for the updated driver on the left side of this link:

Link Removed

If you can't seem to find it, then download from your laptop manufacturer's website.

You'll also want to navigate to C:\Windows\System32\drivers and delete this very old one:

Afc Afc.sys Wed Jul 12 01:48:20 2006

Reboot and run Ccleaner to clean the registry.

Update your PenTablet driver too from its manufacturer's site. It's way old:

PTSimBus PTSimBus.sys Thu...
Sort by date Sort by votes
Welcome to the forums. : )

Your crash was caused by Realtek USB Mass Storage Driver for Vista x64, which you need to update - 03 14:57:25 2008.

Hold on I'll take a deeper look now ...
 


Upvote 0 Downvote
Hello and welcome.

RTSTOR64.SYS is your issue. It's a driver for the Realtek card reader you have. You need to update it to the latest version available:

RTSTOR64 RTSTOR64.SYS Thu Jan 03 07:57:25 2008

Search the device manager for the exact type of Realtek reader you have and then search for the updated driver on the left side of this link:

Link Removed

If you can't seem to find it, then download from your laptop manufacturer's website.

You'll also want to navigate to C:\Windows\System32\drivers and delete this very old one:

Afc Afc.sys Wed Jul 12 01:48:20 2006

Reboot and run Ccleaner to clean the registry.

Update your PenTablet driver too from its manufacturer's site. It's way old:

PTSimBus PTSimBus.sys Thu Jun 07 05:15:34 2007 (
 


Upvote 0 Downvote
Solution
100710-40263-01.dmp
BugCheck 1000007E, {ffffffffc0000005,
Probably caused by : RTSTOR64.SYS ( RTSTOR64+b0c9 )


Your crash was caused by Realtek USB Mass Storage Driver which is for Vista x64 timestamp 2008 and it is not well compatible with 7. Update this driver and you should be OK.




Update the following drivers:

RTSTOR64.SYS Thu Jan 03 14:57:25 2008
Realtek USB Mass Storage Driver

Afc.sys Wed Jul 12 08:48:20 2006
Arcsoft

ManyCam_x64.sys Thu Mar 13 09:46:01 2008
ManyCam

tdrpm251.sys Fri Jul 31 16:59:53 2009
Acronis

speedfan.sys Sun Sep 24 16:26:48 2006
Speedfan

SCDEmu.SYS Mon Jul 27 20:53:10 2009
PowerISO

LHidFilt.Sys Wed Jun 17 19:49:39 2009
Logitech SetPoint

XAudio64.sys Wed Apr 29 21:21:07 2009
CAX_DPV.sys Fri Feb 13 23:24:50 2009
Conexant SoftK56 Modem






If crashes persist, uninstll Avast and replace it with MSE:

Link Removed

Link Removed due to 404 Error






Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\100710-40263-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e18000 PsLoadedModuleList = 0xfffff800`03055e50
Debug session time: Thu Oct  7 16:16:24.317 2010 (GMT-5)
System Uptime: 2 days 9:30:22.377
Loading Kernel Symbols
...............................................................
................................................................
.............................................................
Loading User Symbols
Loading unloaded module list
.......................................
Unable to load image RTSTOR64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTSTOR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800237c0c9, fffff880053dfa28, fffff880053df290}

Probably caused by : RTSTOR64.SYS ( RTSTOR64+b0c9 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800237c0c9, The address that the exception occurred at
Arg3: fffff880053dfa28, Exception Record Address
Arg4: fffff880053df290, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP: 
RTSTOR64+b0c9
fffff880`0237c0c9 4c8b6840        mov     r13,qword ptr [rax+40h]

EXCEPTION_RECORD:  fffff880053dfa28 -- (.exr 0xfffff880053dfa28)
ExceptionAddress: fffff8800237c0c9 (RTSTOR64+0x000000000000b0c9)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000040
Attempt to read from address 0000000000000040

CONTEXT:  fffff880053df290 -- (.cxr 0xfffff880053df290)
rax=0000000000000000 rbx=00000000c0000013 rcx=00000000010f0101
rdx=fffffa8009e51b81 rsi=fffffa800570d5e0 rdi=fffffa8004476010
rip=fffff8800237c0c9 rsp=fffff880053dfc60 rbp=fffffa8005c4db60
 r8=0000000000000001  r9=0000000000000100 r10=fffff80003003ca0
r11=fffffa800a79d950 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
RTSTOR64+0xb0c9:
fffff880`0237c0c9 4c8b6840        mov     r13,qword ptr [rax+40h] ds:002b:00000000`00000040=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000040

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c00e0
 0000000000000040 

FOLLOWUP_IP: 
RTSTOR64+b0c9
fffff880`0237c0c9 4c8b6840        mov     r13,qword ptr [rax+40h]

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800237c0c9

STACK_TEXT:  
fffff880`053dfc60 00000000`00000000 : fffffa80`05c4da10 fffffa80`05c4db60 fffffa80`0570d5e0 58010200`5801da0b : RTSTOR64+0xb0c9


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  RTSTOR64+b0c9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTSTOR64

IMAGE_NAME:  RTSTOR64.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  477cdbb5

STACK_COMMAND:  .cxr 0xfffff880053df290 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_RTSTOR64+b0c9

BUCKET_ID:  X64_0x7E_RTSTOR64+b0c9

Followup: MachineOwner
---------









start             end                 module name
fffff880`02371000 fffff880`02385000   RTSTOR64 T (no symbols)           
    Loaded symbol image file: RTSTOR64.SYS
    Image path: RTSTOR64.SYS
    Image name: RTSTOR64.SYS
    Timestamp:        Thu Jan 03 14:57:25 2008 (477CDBB5)
    CheckSum:         00019CCB
    ImageSize:        00014000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4









start             end                 module name
fffff800`00bd5000 fffff800`00bdf000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`02e18000 fffff800`033f4000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff800`033f4000 fffff800`0343d000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`00c75000 fffff880`00cb9000   mcupdate mcupdate.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00cb9000 fffff880`00ccd000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00ccd000 fffff880`00d2b000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d2b000 fffff880`00deb000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00e00000 fffff880`00e0b000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`00e0b000 fffff880`00e1f000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`00e3e000 fffff880`00ee2000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00ee2000 fffff880`00ef1000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00ef1000 fffff880`00f06000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00f06000 fffff880`00f0f000   compbatt compbatt.sys Tue Jul 14 02:31:02 2009 (4A5BC3B6)
fffff880`00f0f000 fffff880`00f1b000   BATTC    BATTC.SYS    Tue Jul 14 02:31:01 2009 (4A5BC3B5)
fffff880`00f1b000 fffff880`00f30000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00f30000 fffff880`00f8c000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00f8c000 fffff880`00f94000   intelide intelide.sys Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00f94000 fffff880`00fa4000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00fa4000 fffff880`00fbe000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00fbe000 fffff880`00fc7000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`00fc7000 fffff880`00ff1000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`00ff1000 fffff880`00ffc000   msahci   msahci.sys   Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`01061000 fffff880`0106e000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`0106e000 fffff880`010a1000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`010a1000 fffff880`011c7000   spae     spae.sys     Sun Oct 11 23:55:14 2009 (4AD24632)
fffff880`011c7000 fffff880`011d0000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`011d0000 fffff880`011ff000   SCSIPORT SCSIPORT.SYS Tue Jul 14 03:01:04 2009 (4A5BCAC0)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`013ba000 fffff880`013cb000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`013cb000 fffff880`013e9000   tdx      tdx.sys      Tue Jul 14 02:21:15 2009 (4A5BC16B)
fffff880`013e9000 fffff880`013f9000   aswTdi   aswTdi.SYS   Wed Apr 14 19:35:50 2010 (4BC5EEE6)
fffff880`01400000 fffff880`0146a000   aswSnx   aswSnx.SYS   Wed Apr 14 19:37:23 2010 (4BC5EF43)
fffff880`0146a000 fffff880`0148f000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`0148f000 fffff880`0149f000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`0149f000 fffff880`014a8000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`014ae000 fffff880`0150c000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`0150c000 fffff880`01526000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`01526000 fffff880`01599000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`01599000 fffff880`015aa000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`015aa000 fffff880`015b4000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`015b4000 fffff880`015de000   cdrom    cdrom.sys    Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`015de000 fffff880`015e7000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`015e7000 fffff880`015f2000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`015f2000 fffff880`015ff000   TDI      TDI.SYS      Tue Jul 14 02:21:18 2009 (4A5BC16E)
fffff880`01600000 fffff880`0160e000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`0160e000 fffff880`01617000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`0161a000 fffff880`0170c000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`0170c000 fffff880`0176c000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`0176c000 fffff880`01797000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`01797000 fffff880`017e1000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`017f4000 fffff880`017fb000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`01a00000 fffff880`01a30000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`01a3b000 fffff880`01a44000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`01a46000 fffff880`01b2b000   timntr   timntr.sys   Mon Aug 17 10:16:13 2009 (4A8903BD)
fffff880`01b2b000 fffff880`01b3b000   vmstorfl vmstorfl.sys Tue Jul 14 02:42:54 2009 (4A5BC67E)
fffff880`01b3b000 fffff880`01b87000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`01b87000 fffff880`01bc1000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`01bc1000 fffff880`01bfb000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`01c1b000 fffff880`01d81000   tdrpm251 tdrpm251.sys Fri Jul 31 16:59:53 2009 (4A72F8D9)
fffff880`01d81000 fffff880`01d89000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`01d89000 fffff880`01d90000   speedfan speedfan.sys Sun Sep 24 16:26:48 2006 (45168798)
fffff880`01d90000 fffff880`01dcf000   snapman  snapman.sys  Tue Sep 08 10:57:04 2009 (4AA60E50)
fffff880`01dcf000 fffff880`01de1000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`01de1000 fffff880`01dea000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`01dea000 fffff880`01e00000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`02200000 fffff880`02215000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`02215000 fffff880`02228000   ndisuio  ndisuio.sys  Tue Jul 14 03:09:25 2009 (4A5BCCB5)
fffff880`02228000 fffff880`02240000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`0224a000 fffff880`0235a000   RTL8192cu RTL8192cu.sys Thu Jun 03 05:35:49 2010 (4C071505)
fffff880`02371000 fffff880`02385000   RTSTOR64 RTSTOR64.SYS Thu Jan 03 14:57:25 2008 (477CDBB5)
fffff880`02385000 fffff880`023a8000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`023a8000 fffff880`023c3000   aswMonFlt aswMonFlt.sys Wed Apr 14 19:31:25 2010 (4BC5EDDD)
fffff880`023c3000 fffff880`023cc000   aswFsBlk aswFsBlk.SYS Wed Apr 14 19:31:02 2010 (4BC5EDC6)
fffff880`023cc000 fffff880`023d4000   sftvollh sftvollh.sys Wed Sep 23 21:45:45 2009 (4ABA6CD9)
fffff880`023d4000 fffff880`023f5000   WudfPf   WudfPf.sys   Tue Jul 14 03:05:37 2009 (4A5BCBD1)
fffff880`03000000 fffff880`0300f000   netbios  netbios.sys  Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`0300f000 fffff880`0302a000   wanarp   wanarp.sys   Tue Jul 14 03:10:21 2009 (4A5BCCED)
fffff880`0302a000 fffff880`0303e000   termdd   termdd.sys   Tue Jul 14 03:16:36 2009 (4A5BCE64)
fffff880`0303e000 fffff880`03058000   SCDEmu   SCDEmu.SYS   Mon Jul 27 20:53:10 2009 (4A6DE986)
fffff880`03058000 fffff880`030a9000   rdbss    rdbss.sys    Tue Jul 14 02:24:09 2009 (4A5BC219)
fffff880`030a9000 fffff880`030b5000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`030b5000 fffff880`030c0000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`030c0000 fffff880`030cf000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`030d8000 fffff880`03162000   afd      afd.sys      Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`03162000 fffff880`0316c000   aswRdr   aswRdr.SYS   Wed Apr 14 19:31:40 2010 (4BC5EDEC)
fffff880`0316c000 fffff880`031b1000   netbt    netbt.sys    Tue Jul 14 02:21:28 2009 (4A5BC178)
fffff880`031b1000 fffff880`031ba000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`031ba000 fffff880`031e0000   pacer    pacer.sys    Tue Jul 14 03:09:41 2009 (4A5BCCC5)
fffff880`031e0000 fffff880`031f6000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`03800000 fffff880`0382d000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:52:19 2010 (4B88CF33)
fffff880`0382d000 fffff880`0387b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:52:28 2010 (4B88CF3C)
fffff880`0387b000 fffff880`0389e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:52:26 2010 (4B88CF3A)
fffff880`0389e000 fffff880`038b6000   adfs     adfs.SYS     Thu Jun 26 23:52:37 2008 (48640195)
fffff880`038b6000 fffff880`038ba280   mdmxsdk  mdmxsdk.sys  Tue Jun 20 00:27:26 2006 (449716BE)
fffff880`038bb000 fffff880`038ce000   LHidFilt LHidFilt.Sys Wed Jun 17 19:49:39 2009 (4A391EA3)
fffff880`038ce000 fffff880`038db000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`038e4000 fffff880`039ac000   HTTP     HTTP.sys     Tue Jul 14 02:22:16 2009 (4A5BC1A8)
fffff880`039ac000 fffff880`039ca000   bowser   bowser.sys   Tue Jul 14 02:23:50 2009 (4A5BC206)
fffff880`039ca000 fffff880`039e2000   mpsdrv   mpsdrv.sys   Tue Jul 14 03:08:25 2009 (4A5BCC79)
fffff880`039e2000 fffff880`039f6000   LMouFilt LMouFilt.Sys Wed Jun 17 19:49:43 2009 (4A391EA7)
fffff880`04000000 fffff880`0400f000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`0400f000 fffff880`0401c000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:17:04 2009 (4A1151C0)
fffff880`0401c000 fffff880`04061000   agfphe0z agfphe0z.SYS Wed Jul 15 00:12:55 2009 (4A5CF4D7)
fffff880`04061000 fffff880`04071000   CompositeBus CompositeBus.sys Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`04071000 fffff880`04081d00   STREAM   STREAM.SYS   Tue Jul 14 03:06:18 2009 (4A5BCBFA)
fffff880`0408c000 fffff880`0410f000   csc      csc.sys      Tue Jul 14 02:24:26 2009 (4A5BC22A)
fffff880`0410f000 fffff880`0412d000   dfsc     dfsc.sys     Tue Jul 14 02:23:44 2009 (4A5BC200)
fffff880`0412d000 fffff880`0413e000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`0413e000 fffff880`04161000   aswSP    aswSP.SYS    Wed Apr 14 19:35:30 2010 (4BC5EED2)
fffff880`04161000 fffff880`04187000   tunnel   tunnel.sys   Tue Jul 14 03:09:37 2009 (4A5BCCC1)
fffff880`04187000 fffff880`0419d000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`0419d000 fffff880`041a1500   CmBatt   CmBatt.sys   Tue Jul 14 02:31:03 2009 (4A5BC3B7)
fffff880`041a2000 fffff880`041f9000   Rt64win7 Rt64win7.sys Thu Mar 04 15:42:52 2010 (4B8FB8DC)
fffff880`04200000 fffff880`047e4fe0   igdkmd64 igdkmd64.sys Wed Sep 23 22:22:57 2009 (4ABA7591)
fffff880`047e5000 fffff880`047f4000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`047f4000 fffff880`047faa00   ManyCam_x64 ManyCam_x64.sys Thu Mar 13 09:46:01 2008 (47D8DBB9)
fffff880`04800000 fffff880`0480d000   usbuhci  usbuhci.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`0480d000 fffff880`04863000   USBPORT  USBPORT.SYS  Tue Jul 14 03:06:31 2009 (4A5BCC07)
fffff880`04863000 fffff880`04874000   usbehci  usbehci.sys  Sat Oct 24 07:27:33 2009 (4AE28235)
fffff880`04874000 fffff880`04898000   HDAudBus HDAudBus.sys Tue Jul 14 03:06:13 2009 (4A5BCBF5)
fffff880`04898000 fffff880`048b6000   i8042prt i8042prt.sys Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`048b6000 fffff880`048bf000   Afc      Afc.sys      Wed Jul 12 08:48:20 2006 (44B48D24)
fffff880`048c4000 fffff880`049b8000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 04:00:14 2009 (4AC5509E)
fffff880`049b8000 fffff880`049fe000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:38:32 2009 (4A5BC578)
fffff880`04c17000 fffff880`04c5a000   ks       ks.sys       Thu Mar 04 06:32:25 2010 (4B8F37D9)
fffff880`04c5a000 fffff880`04c5f200   ksthunk  ksthunk.sys  Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`04c60000 fffff880`04c76000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`04c76000 fffff880`04c9a000   rasl2tp  rasl2tp.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`04c9a000 fffff880`04ca6000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`04ca6000 fffff880`04cd5000   ndiswan  ndiswan.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`04cd5000 fffff880`04cf0000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`04cf0000 fffff880`04d11000   raspptp  raspptp.sys  Tue Jul 14 03:10:18 2009 (4A5BCCEA)
fffff880`04d11000 fffff880`04d2b000   rassstp  rassstp.sys  Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`04d2b000 fffff880`04d36000   hamachi  hamachi.sys  Thu Feb 19 12:36:41 2009 (499D3639)
fffff880`04d36000 fffff880`04d41000   rdpbus   rdpbus.sys   Tue Jul 14 03:17:46 2009 (4A5BCEAA)
fffff880`04d41000 fffff880`04d42480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`04d43000 fffff880`04d4f000   PTSimBus PTSimBus.sys Thu Jun 07 12:15:34 2007 (4667CCB6)
fffff880`04d4f000 fffff880`04d61000   umbus    umbus.sys    Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`04d61000 fffff880`04dbb000   usbhub   usbhub.sys   Sat Oct 24 07:28:24 2009 (4AE28268)
fffff880`04dbb000 fffff880`04dd0000   NDProxy  NDProxy.SYS  Tue Jul 14 03:10:05 2009 (4A5BCCDD)
fffff880`05a00000 fffff880`05a68000   srv2     srv2.sys     Tue Jun 22 06:20:47 2010 (4C202C0F)
fffff880`05a9f000 fffff880`05afb000   HdAudio  HdAudio.sys  Tue Jul 14 03:06:59 2009 (4A5BCC23)
fffff880`05afb000 fffff880`05b38000   portcls  portcls.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`05b38000 fffff880`05b5a000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`05b5a000 fffff880`05bac000   CAXHWAZL CAXHWAZL.sys Fri Feb 13 23:20:54 2009 (4995E436)
fffff880`05bac000 fffff880`05be2000   fastfat  fastfat.SYS  Tue Jul 14 02:23:28 2009 (4A5BC1F0)
fffff880`05c00000 fffff880`05c53000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`05c5b000 fffff880`05dcf000   CAX_DPV  CAX_DPV.sys  Fri Feb 13 23:24:50 2009 (4995E522)
fffff880`05e00000 fffff880`05ecb000   CAX_CNXT CAX_CNXT.sys Fri Feb 13 23:19:32 2009 (4995E3E4)
fffff880`05ecb000 fffff880`05eda000   modem    modem.sys    Tue Jul 14 03:10:48 2009 (4A5BCD08)
fffff880`05eda000 fffff880`05ee6000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`05ee6000 fffff880`05f03000   usbccgp  usbccgp.sys  Tue Jul 14 03:06:45 2009 (4A5BCC15)
fffff880`05f03000 fffff880`05f04f00   USBD     USBD.SYS     Tue Jul 14 03:06:23 2009 (4A5BCBFF)
fffff880`05f05000 fffff880`05f13000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`05f13000 fffff880`05f1f000   dump_pciidex dump_pciidex.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`05f1f000 fffff880`05f2a000   dump_msahci dump_msahci.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`05f2a000 fffff880`05f3d000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`05f3d000 fffff880`05f46000   UVCFTR_S UVCFTR_S.SYS Wed May 23 12:23:16 2007 (46540804)
fffff880`05f46000 fffff880`05f73200   usbvideo usbvideo.sys Thu Mar 04 06:40:57 2010 (4B8F39D9)
fffff880`05f9b000 fffff880`05fa3080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`05fd8000 fffff880`05fe6000   monitor  monitor.sys  Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`06200000 fffff880`0624b000   sftplaylh sftplaylh.sys Wed Sep 23 21:46:16 2009 (4ABA6CF8)
fffff880`0624b000 fffff880`0625d000   tcpipreg tcpipreg.sys Tue Jul 14 03:09:49 2009 (4A5BCCCD)
fffff880`0625d000 fffff880`06265000   XAudio64 XAudio64.sys Wed Apr 29 21:21:07 2009 (49F89A93)
fffff880`06268000 fffff880`0630e000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`0630e000 fffff880`06319000   SECDRV   SECDRV.SYS   Wed Sep 13 16:18:38 2006 (4508052E)
fffff880`06319000 fffff880`063ce000   sftfslh  sftfslh.sys  Wed Sep 23 21:45:57 2009 (4ABA6CE5)
fffff880`063ce000 fffff880`063fb000   srvnet   srvnet.sys   Tue Jun 22 06:20:32 2010 (4C202C00)
fffff880`06a00000 fffff880`06a54000   udfs     udfs.sys     Tue Jul 14 02:23:37 2009 (4A5BC1F9)
fffff880`06a77000 fffff880`06b0d000   srv      srv.sys      Tue Jun 22 06:21:11 2010 (4C202C27)
fffff880`06b0d000 fffff880`06b18000   Sftredirlh Sftredirlh.sys Wed Sep 23 21:46:24 2009 (4ABA6D00)
fffff880`06b18000 fffff880`06b46000   rdpdr    rdpdr.sys    Tue Jul 14 03:18:02 2009 (4A5BCEBA)
fffff880`06b46000 fffff880`06b51000   tdtcp    tdtcp.sys    Tue Jul 14 03:16:32 2009 (4A5BCE60)
fffff880`06b51000 fffff880`06b60000   tssecsrv tssecsrv.sys Tue Jul 14 03:16:41 2009 (4A5BCE69)
fffff880`06b60000 fffff880`06b98000   RDPWD    RDPWD.SYS    Tue Jul 14 03:16:47 2009 (4A5BCE6F)
fffff880`06bcb000 fffff880`06bd6000   asyncmac asyncmac.sys Tue Jul 14 03:10:13 2009 (4A5BCCE5)
fffff880`06bd6000 fffff880`06be4000   hidusb   hidusb.sys   Tue Jul 14 03:06:22 2009 (4A5BCBFE)
fffff880`06be4000 fffff880`06bfd000   HIDCLASS HIDCLASS.SYS Tue Jul 14 03:06:21 2009 (4A5BCBFD)
fffff880`0a2a5000 fffff880`0a9e0000   netw5v64 netw5v64.sys Mon May 31 21:58:47 2010 (4C0406E7)
fffff880`0a9e0000 fffff880`0a9ed000   vwifibus vwifibus.sys Tue Jul 14 03:07:21 2009 (4A5BCC39)
fffff880`0a9ed000 fffff880`0a9f7000   vwifimp  vwifimp.sys  Tue Jul 14 03:07:28 2009 (4A5BCC40)
fffff960`000c0000 fffff960`003cf000   win32k   win32k.sys   Sat Jun 19 07:31:59 2010 (4C1C483F)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      Wed May 19 22:48:26 2010 (4BF4408A)
fffff960`008e0000 fffff960`00941000   ATMFD    ATMFD.DLL    Thu May 27 07:11:31 2010 (4BFDF0F3)

Unloaded modules:
fffff880`0a200000 fffff880`0a20c000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0a20c000 fffff880`0a217000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0a217000 fffff880`0a22a000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02364000 fffff880`02371000   vwifibus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02254000 fffff880`02364000   RTL8192cu.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02240000 fffff880`0224a000   vwifimp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a54000 fffff880`06a6f000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a54000 fffff880`06a60000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a60000 fffff880`06a6b000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bab000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a54000 fffff880`06a6f000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a54000 fffff880`06a6f000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05fa4000 fffff880`05fb7000   LHidFilt.Sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05fc4000 fffff880`05fd8000   LMouFilt.Sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05f82000 fffff880`05f9b000   HIDCLASS.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05f74000 fffff880`05f82000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05fb7000 fffff880`05fc4000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bd6000 fffff880`06be2000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06be2000 fffff880`06bed000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bed000 fffff880`06c00000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bd6000 fffff880`06bf1000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a54000 fffff880`06a6f000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bd6000 fffff880`06be2000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06be2000 fffff880`06bed000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bed000 fffff880`06c00000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bd6000 fffff880`06bf1000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06b98000 fffff880`06bc9000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06a00000 fffff880`06a71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bc9000 fffff880`06bcb000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01c00000 fffff880`01c0e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01c0e000 fffff880`01c1a000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a30000 fffff880`01a3b000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`017e1000 fffff880`017f4000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
 


Upvote 0 Downvote
Hey guys,

I want to thank you for your quick replies and detailed suggestions :) . I did my best to update and fix as many of those drivers as possible, including the Realtek USB Card Reader driver, though I couldn't find updates for everything (my laptop manufacturer hasn't posted updated drivers since 2008). I also used Ccleaner to fix registry problems.

However, I still get the BSOD coming out of sleep. I think the issue is that the minidump file each of you looked at was for a different BSOD with error 7E. When the BSOD occurs coming out of sleep, it does NOT show up in the minidump folder, so that minidump file you looked at was NOT related to this problem (I don't think).

More detail about when this BSOD started:
I got a larger hard drive, a Samsung 640gb hdd to replace a Western Digital 250gb hdd. I cloned the 250gb hdd to the 640gb drive and it works perfectly as if I have the same hdd but with more space. Could there have been some compatibility problems that the new hard drive has with some files that were on the old one, preventing successful sleep mode transitions?

I attached a blurry photo of the BSOD that shows everytime I wake my laptop from sleep (error F4).

Thanks again!
132_0529.webp

Oh and I did NOT delete avast! yet. It doesn't seem like that would be the problem, but let me know...
 


Last edited:
Upvote 0 Downvote
If you've updated the card reader drivers, then that's one of the problems you were having out of the way. Suggest to go over the other things shown and complete them as best you can.

If you post a new minidump files, we can then take things from there to see what should be done.
 


Upvote 0 Downvote
Hi again,

I made some more updates and removed avast! and installed MSE. Thought I might have fixed it, but when it showed my desktop after waking from sleep, all desktop icons were gone and Windows basic theme was on. I restarted (fixed my weird desktop) and tried putting it into sleep again. The same BSOD occurred after resuming . . .


BTW, no new minidumps are ever created from this BSOD. Double checked minidump settings, but still no minidumps. :confused:
 


Last edited:
Upvote 0 Downvote
Update as many as are available for your notebook. Also, you can search manufacturers sites directly. If you can't update something, disable it in the device manager (such as 56k modem and cam) or uninstall the software that you are not using anyway.


Uninstall Avast, install MSE - you need to do this for troubleshooting purpose. When your system is all fixed and stable, you can install any security you like.



cybercore said:
RTSTOR64.SYS Thu Jan 03 14:57:25 2008
Realtek USB Mass Storage Driver

Afc.sys Wed Jul 12 08:48:20 2006
Arcsoft

ManyCam_x64.sys Thu Mar 13 09:46:01 2008
ManyCam

tdrpm251.sys Fri Jul 31 16:59:53 2009
Acronis

speedfan.sys Sun Sep 24 16:26:48 2006
Speedfan

SCDEmu.SYS Mon Jul 27 20:53:10 2009
PowerISO

LHidFilt.Sys Wed Jun 17 19:49:39 2009
Logitech SetPoint

XAudio64.sys Wed Apr 29 21:21:07 2009
CAX_DPV.sys Fri Feb 13 23:24:50 2009
Conexant SoftK56 Modem






If crashes persist, uninstll Avast and replace it with MSE:

Link Removed

Link Removed due to 404 Error
Click to expand...
 


Upvote 0 Downvote
Finished making those updates/disabling/deleting.

Nothing but more problems now.

At some point my plug and play devices like my Flash Drive and my CD drive no longer show up under My Computer. Under devices, they are listed with a yellow triangle and exclamation point, but troubleshooter cannot fix the problem (says to reinstall drivers, can't find itself).

At one point, after installing a Java update and a tablet driver (says it required a restart, so I restarted) then another BSOD occurred, requiring a startup repair. I had to do a system restore to be able to bootup and login correctly again. This did not fix the external drives problem, they still do not show up under My Computer.


!.webp
:(

edit: Also, when I try resuming from sleep now, all I get is a black screen (as if the LCD is off, no backlight), not a BSOD like before, while the computer itself seems to be running. When I press the power button, it shuts off.

I am still confused why I have had to update drivers that were installed and working fine BEFORE I switched hard drives, when sleep mode still worked.
 


Last edited:
Upvote 0 Downvote
I am still confused why I have had to update drivers that were installed and working fine BEFORE I switched hard drives, when sleep mode still worked.
Click to expand...
Those drivers were from before 7 rtm final, 2006-2009, they could have been related to your bsod's.


Attach your ltest crash dumps, if drivers are all good then

1. check if ACPI function is enbled in bios and try toggling s1/s3
e.g. Link Removed due to 404 Error

2. do the memtest overnight:
RAM - Test with Memtest86+ - Windows 7 Forums
 


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