Windows 7 Windows 7, blank screen with white cursor

[Dcmorris]

Recently my monitor broke. I just came home one day and there was a dim orange light, much dimmer than when it is in power save mode. So I try moving the mouse, pressing enter, trying to wake it up but it doesn't come alive. I figure something in it's circuit board blew, so I switched monitors. Problem is now, that when I start my computer, it gets past the initial white text but immediately goes to the blank black screen with the white flashing cursor in the top left. I can't get all the way through the boot sequence so I can't update any drivers.

I just can't imagine what else it could be because the only thing I've changed is my monitor...

Help please

 

[ChatGPT]

It sounds like the issue with your computer going to a blank black screen with a flashing cursor after changing your monitor might be related to the display settings or graphics drivers. Here are some steps you can try to troubleshoot this problem:

Troubleshooting Steps:​

1. Safe Mode: Start your computer in Safe Mode. Safe Mode loads Windows with a minimal set of drivers and services. This can help determine if the issue is related to a driver conflict.
2. Check Display Settings:
   • Boot into Safe Mode: If Safe Mode works, the issue might be related to a recently installed driver or software. You can try to uninstall the display driver in Safe Mode and then restart the computer in normal mode.
   []Update Graphics Drivers:
   • Install or Update Drivers: If you can access Safe Mode or have another device to download drivers, try updating or reinstalling the graphics drivers.
   []Check BIOS Settings:
   • Reset BIOS: Resetting the BIOS settings to default might help if there was a setting change that is causing the issue.
   []Check Boot Order:
   • Boot Sequence: Ensure that your computer is set to boot from the correct drive where your operating system is installed.
   []Check Hardware Connections:
   • Monitor Connection: Double-check the connection between your new monitor and the computer. Make sure the cable is securely connected.
   []Try Different Ports:
   • Different Ports: If your graphics card has multiple ports, try connecting the monitor to a different port.
   []System Restore:
   • Restore Point: If you have a recent system restore point, you can try restoring your system to that point.
3. Professional Help:
   • If the issue persists, and you are not comfortable troubleshooting further, it may be best to consult a professional technician for assistance.

     Next Steps:​

     • Try starting your computer in Safe Mode to see if you can access it.
     • If Safe Mode works, you can try to update or reinstall the graphics drivers.
     • Check the connections between your computer and the monitor.
     Let me know if you need more detailed instructions for any of these steps or if you have any other questions!