Windows 7 BSOD Cause by atikmpag.sys

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ijun, May 13, 2015.

  1. ijun

    ijun Member

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    Running on Windows 7 Home Premium, been keep getting blue screen that are caused by atikmpag.sys for a few months already. Need some help on this problems as I've no clue about it. Please.
     

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  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800c6a34e0, fffff88004276848, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+b848 )
    
    Followup: MachineOwner
    
    Hi,
    the above dump file has a Bugcheck 116 which basically means the graphics driver didn't respond within a given time and so blue screened. Many things can cause a Bugcheck 116 or TDR and usually it's driver related although I can see in the Stack Text (a blow by blow account of the last sub routines) that your Vram may have been involved. Please check your cards memory by running this test:
    http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

    atikmdag.sys Fri Nov 21 02:30:27 2014: AMD GPU driver possibly 14.11.2? Please update to the latest Whql:
    http://support.amd.com/en-us/kb-articles/Pages/AMDCatalystOmegaWINReleaseNotes.aspx
     
  3. ijun

    ijun Member

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    I've run the test already, it stated no errors found though.
     

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  4. kemical

    kemical Windows Forum Admin
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    That's great. Try updating your drivers also.
     
  5. ijun

    ijun Member

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    Drivers do you mean the AMD catalyst? Because mine is already on the latest version yet the BSOD problem persists.. :(
     
  6. kemical

    kemical Windows Forum Admin
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    Which version of Catalyst are you running?
     
  7. ijun

    ijun Member

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    I'm running on 14.12 version
     
  8. kemical

    kemical Windows Forum Admin
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    You could try a later beta version and see if that helps as there have been several beta releases. Another thing you could try is uninstalling the gpu driver then running this application:
    http://www.wagnardmobile.com/DDU/
    This will remove any old bit's of driver left hanging around be previous installations. Once you've done that then either re-install the latest whql driver or a recent Beta. (the only difference between a beta driver and a whql driver is that one, the whql version, has a Microsoft licence)
     
  9. ijun

    ijun Member

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    Okay thanks alot, will do it now. If BSOD persist i'll reply here again?
     
  10. kemical

    kemical Windows Forum Admin
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    Please do. We never close threads so even if you got another in 2yrs time you could still come back and post in the same thread. It's better this way as we can see a history of what has been tried and what hasn't.
     
  11. ijun

    ijun Member

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    Thanks alot! :):)
     
  12. ijun

    ijun Member

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    It seems that the BSOD occured again. Attached is my most recent of W7F Diagnostic Tool.
     

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  13. kemical

    kemical Windows Forum Admin
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    Hi ijun,
    are you sure it was a bsod? No dump file is present in the folder you sent. Did you actually see a blue screen or that the machine had restarted?
     
  14. ijun

    ijun Member

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    Yes it is a BSOD, my screen suddenly turned black with the word of " No DVI Input " , then followed by a BSOD which stated atikmpag.sys like the previous BSODs
     
  15. kemical

    kemical Windows Forum Admin
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  16. ijun

    ijun Member

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  17. kemical

    kemical Windows Forum Admin
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    I would read the page on how to first remove AMD drivers as it does make a difference and then yes you can express install once the previous driver is removed.
     
  18. ijun

    ijun Member

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    I just got a BSOD not long ago again...
    Attached is the latest Diagnostic tools..
    Please help...
     

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  19. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800cf3f4e0, fffff88004e27970, 0, 2}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+b970 )
    
    Followup: MachineOwner
    
    Hi Ijun,
    As you can see from the above that your gpu driver is the probable cause. I can see from the date that you recently updating it, did you first remove the previous driver or use a driver removal app?

    Try removing the driver using this application:
    http://www.wagnardmobile.com/DDU/ddudownload.htm

    This will clean out any old bits of driver left hanging around then re-install the latest AMD driver.

    Ijun as this has happened on a number of occasions can you post what make and model your PSU is please.
     
  20. ijun

    ijun Member

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    My PSU is Seasonic M12 ii Bronze
     

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