Windows 7 BSOD Cause by atikmpag.sys

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ijun, May 13, 2015.

  1. ijun

    ijun Member

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    if it's faulty.. then most probably can't get it back :(
     
  2. kemical

    kemical Windows Forum Admin
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    You need to test it Ijun and see if it is indeed faulty. I'll keep my fingers crossed for you but it does sound like this guy hasn't been honest.
     
  3. ijun

    ijun Member

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    Yeap hope it was not faulty though. Do i place 1 or both of the new rams(2x4gb) for testing?
     
  4. kemical

    kemical Windows Forum Admin
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    Try both at first and if they fail you could always test to see if it's one or the other.
     
  5. ijun

    ijun Member

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    okay thanks alot!! i'll try it soon!
     
  6. kemical

    kemical Windows Forum Admin
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    Understood and good luck! :)
     
  7. ijun

    ijun Member

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    I've tried memtest for the new rams already, this are the results, does it means it's working perfectly fine?
     

    Attached Files:

  8. ijun

    ijun Member

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    I've been getting quite a number BSOD recently again...
     

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  9. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa801449a4e0, fffff880030c1d78, 0, 2}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+cd78 )
    
    Followup: MachineOwner
    
    Hi,
    as you can see your dump file is similar to previous posts and as I said previously there can be many causes for these TDR errors and it take sometime to track them down but looking through your dump file I see a couple of red flags straight away. Your drivers are old apart from the gpu driver. Ideally you should pay just as much attention to the rest of the system rather than just the graphics. The drivers found on the support page are a little later so try updating with them:
    ASRock > B85M Pro4

    AsrAppCharger.sys Tue May 10 09:28:46 2011: ASRock App Charger can cause bsod's please remove.

    avgidsha.sys Thu Aug 20 12:58:01 2015: AVG AV, also known for causing the odd issue. Please remove and use MSE as it's very stable:
    Microsoft Security Essentials - Microsoft Windows

    A new AMD driver was released recently so you could try removing the old using the DDU:
    Display Driver Uninstaller (DDU) V15.7.0.1 Released. - Wagnardmobile Forum
    The new Crimson drivers can be found here:
    http://www.amd.com/en-gb
     

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