Windows 7 Windows 7 BSOD Cause by atikmpag.sys

ijun · May 13, 2015

Running on Windows 7 Home Premium, been keep getting blue screen that are caused by atikmpag.sys for a few months already. Need some help on this problems as I've no clue about it. Please.

kemical · Jun 13, 2015

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cf3f4e0, fffff88004e27970, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b970 )

Followup: MachineOwner

Hi Ijun...

kemical · Jun 13, 2015

Thanks.. I see these are made in two flavors 520W and 620W. Please post which one you have and am I correct in saying you have an AMD R9 290X?

ijun · Jun 13, 2015

kemical said:
Thanks.. I see these are made in two flavors 520W and 620W. Please post which one you have and am I correct in saying you have an AMD R9 290X?

620W, and nope mine is AMD R9 280X.

kemical · Jun 13, 2015

ok bud just see how you go with changing the drivers as suggested.

ijun · Jun 19, 2015

kemical said:
ok bud just see how you go with changing the drivers as suggested.

Sorry but i have done everything stated, and unfortunately i get BSOD again , this are the latest Diagnostic tools.

kemical · Jun 19, 2015

Hi,
no dump file included:

Are you definitely sure it was a bsod? If it was make sure your pagefile is at least 200mb. This post in the sysnative forums shows what has to ne enabled for a dump file to be created:
BSODs but no Dump Files?

ijun · Jun 19, 2015

kemical said:
Hi,
no dump file included:
View attachment 30017

Are you definitely sure it was a bsod? If it was make sure your pagefile is at least 200mb. This post in the sysnative forums shows what has to ne enabled for a dump file to be created:
BSODs but no Dump Files?

Yes i'm sure it's a BSOD, stated same as previous caused by atikmpag.sys

kemical · Jun 19, 2015

Have you removed the Pagefile? Or reduced it to below 200mb?

Open the run box and type services .msc and click ok. Look down the list in the revealed box for Windows error reporting service and make sure it's set to manual.

Open an admin command prompt, type:
sfc /scannow
Press enter and await results.

ijun · Jun 19, 2015

kemical said:
Have you removed the Pagefile? Or reduced it to below 200mb?

Open the run box and type services .msc and click ok. Look down the list in the revealed box for Windows error reporting service and make sure it's set to manual.

Open an admin command prompt, type:
sfc /scannow
Press enter and await results.

It's already on manual.
And the sfc/scannow is verification 100% completed, Windows resouce protection did not find any integrity violations.

kemical · Jun 19, 2015

Sometimes no dump file can mean that there is an issue with the hard drive. Now I'm not saying for a second this is the case here but it might be prudent to perform a chkdsk?
Link Removed
Whichever method you choose please ensure you look for and repair broken sectors.

ijun · Jun 20, 2015

kemical said:
Sometimes no dump file can mean that there is an issue with the hard drive. Now I'm not saying for a second this is the case here but it might be prudent to perform a chkdsk?
Link Removed
Whichever method you choose please ensure you look for and repair broken sectors.

i've done it already, i will see how it goes, if BSOD persist i'll inform you again?

kemical · Jun 20, 2015

Another thing you could try if you haven't already is re-seating the GPU and just making sure the connections are tight. TDR errors can be notoriously difficult to track down and having no dump file means it's even harder I guess. Have you actually checked the mindump folder yourself to see if it contains any dump files?

ijun · Jun 20, 2015

kemical said:
Another thing you could try if you haven't already is re-seating the GPU and just making sure the connections are tight. TDR errors can be notoriously difficult to track down and having no dump file means it's even harder I guess. Have you actually checked the mindump folder yourself to see if it contains any dump files?

May i know where to locate the folder? :/

kemical · Jun 20, 2015

Sure it's in the main windows folder. Please post the dump file if you find it.

ijun · Jun 21, 2015

kemical said:
Sure it's in the main windows folder. Please post the dump file if you find it.

If i'm not wrong, it's empty .

kemical · Jun 21, 2015

Hmm and you sure your settings are set like this:
Open the run application.
Type sysdm.cpl in the run box and click ok.
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.

Check your pagefile and make sure the top checkbox is ticked so it's automatically sorted.

ijun · Jun 21, 2015

kemical said:
Hmm and you sure your settings are set like this:
Open the run application.
Type sysdm.cpl in the run box and click ok.
Look across the top of the system properties box for 'Advanced' and click that.
Look for 'Startup and Recovery' near the bottom and click 'settings'.
Near the bottom you'll see a drop down menu under the heading 'write debugging information'.
In the drop down menu choose ' small memory dump (256KB)'
Under 'small dump directory' make sure it says %SystemRoot%\Minidump.
Click ok and your good to go.

Check your pagefile and make sure the top checkbox is ticked so it's automatically sorted.

Yes just changed the settings to the one that you've mentioned

kemical · Jun 21, 2015

Ahh ok cool... That's probably why you weren't seeing any then... Ok as soon as you get a dump file please post (which i know you will anyway but just thought I'd say.. )

ijun · Jun 21, 2015

kemical said:
Ahh ok cool... That's probably why you weren't seeing any then... Ok as soon as you get a dump file please post (which i know you will anyway but just thought I'd say.. )

So i will get a dump file after each BSOD?

kemical · Jun 21, 2015

Yes you should if those settings are correct.

ijun · Jun 21, 2015

kemical said:
Yes you should if those settings are correct.

Okay noted, thanks!

Windows 7 Windows 7 BSOD Cause by atikmpag.sys

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