Windows 7 cannot connect to my router

Discussion in 'Windows 7 Networking' started by Legolas13, Dec 28, 2011.

  1. Legolas13

    Legolas13 New Member

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    Hi !
    I'm new here and I must say I am a n00b when it comes to Windwos 7 connection methods, please explain it to me step by step if possible.

    I have CANYON 11g AP Router which is conencted to this PC and a Windows 7 PC (my workstation). Last night the providers connection dropped so after finishing my work I didn't stand around to check if the internet will be back and closed it. This morning my girlfriend tried to unplug something and accidentally unplugged the router. Ever since that happened, this PC, running XP has no internet connection issues.

    Unfortunately, the Windows 7 PC cannot connect to the Internet. I tried disabling and enabling, it ahs a clear connection towards "Multiple networks", but from there to the "Internet" it does not connect. I also tried a diagnostics and a firewall deactivation but still no luck.

    My Netwpork meter gadgetr shows my Int. IP as 192.168.1.2 and my Ext. IP as NO CONNECTION.

    When I try to connect to the internet it appears that Mozilla finds the website but cannot conenct to it. At least that's what I think, since it is stuck on "Connecting" and not on "Looking up".

    Ipconfig does not work, it only shows the window for a brief second, then auto closes.

    Any ideas how to fix this thing ?

    Note: Both IPv4 and IPv6 are set to find IP and DNS address automatically.

    IPv4 connectivity: No Internet Access
    IPv6 connectivity: No Network Access
     
    #1 Legolas13, Dec 28, 2011
    Last edited: Dec 28, 2011
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    Goto programs, accessories and run command prompt. Enter this command:

    ipconfig /all >desktop/ipconfig.txt

    The contents of the txt file on your desktop should show your ip status of your network devices and if you wish you can post the file here for advice.
     
  3. Legolas13

    Legolas13 New Member

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    Happy New Year ! Sorry for the late reply, but I have been out of town and just returned. Here is the ipconfig and some printscreens.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Legolas-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-25-22-67-5A-18
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::4ce2:e328:a62e:72d8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 03, 2012 9:12:53 PM
    Lease Expires . . . . . . . . . . : Saturday, January 07, 2012 11:32:14 AM
    Default Gateway . . . . . . . . . : 0.0.0.0
    192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 234890530
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-3F-17-02-00-25-22-67-5A-18
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{DB8D9E25-6237-4404-9CFB-55A050103F05}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    net1. net2.

    Note:
    I tried to connect through WAN miniport but it asks for username and password and when I enter the ones from the provider, it gives me a redial error.
     
  4. Trouble

    Trouble Noob Whisperer

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    Bonjour has evidently stuck a 0.0.0.0 default gateway into your adapter properties.
    Open a command prompt and type
    route delete 0.0.0.0
    and hit enter
    see if that resolves the issue
    This may help explain
    http://support.microsoft.com/kb/970313
     
  5. Legolas13

    Legolas13 New Member

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    I did what you said and checked the link, but the issue is still not fixed.
    Now, instead of NO CONNECTION, my network meter's Ext. IP shows "Checking (0)"

    Also, the network meter shows the upload speed working and varying, but the download speed is 0.
     
  6. Trouble

    Trouble Noob Whisperer

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    Reboot your computer and then,
    Do another ipconfig /all and post it here again.
     
  7. Legolas13

    Legolas13 New Member

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