- Thread Author
- #1
Hi,
I have recently purchased Windows 7 Home Premium 64-bit. After a clean installation, the system runs fine, however if I shut down, the next time I start the PC right after the "Starting Windows" screen, before goin to the login page, the system crashes into a blue screen, and reboots. I can get it running again by system restore in which case I get the notification that the system was saved from a critical error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A0002EBD60
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 00000000001005B8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111709-63258-01.dmp
C:\Users\Ertug\AppData\Local\Temp\WER-140073-0.sysdata.xml
My hardware is 2.1 Amd Turion x2, Radeon HD3100, 4gb ram.
The things I have tried are:
Clean Startup,
Format PC, and restart right away with no usage (problem repeats)
Checked driver errors (non-reported)
No incompatible software installed
Any ideas?
I have recently purchased Windows 7 Home Premium 64-bit. After a clean installation, the system runs fine, however if I shut down, the next time I start the PC right after the "Starting Windows" screen, before goin to the login page, the system crashes into a blue screen, and reboots. I can get it running again by system restore in which case I get the notification that the system was saved from a critical error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A0002EBD60
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 00000000001005B8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\111709-63258-01.dmp
C:\Users\Ertug\AppData\Local\Temp\WER-140073-0.sysdata.xml
My hardware is 2.1 Amd Turion x2, Radeon HD3100, 4gb ram.
The things I have tried are:
Clean Startup,
Format PC, and restart right away with no usage (problem repeats)
Checked driver errors (non-reported)
No incompatible software installed
Any ideas?