Windows 7 Windows 7 does not boot up

C

Can

New Member
Joined
Nov 17, 2009
Messages
8
Hi,

I have recently purchased Windows 7 Home Premium 64-bit. After a clean installation, the system runs fine, however if I shut down, the next time I start the PC right after the "Starting Windows" screen, before goin to the login page, the system crashes into a blue screen, and reboots. I can get it running again by system restore in which case I get the notification that the system was saved from a critical error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A0002EBD60
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 00000000001005B8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111709-63258-01.dmp
C:\Users\Ertug\AppData\Local\Temp\WER-140073-0.sysdata.xml

My hardware is 2.1 Amd Turion x2, Radeon HD3100, 4gb ram.

The things I have tried are:
Clean Startup,
Format PC, and restart right away with no usage (problem repeats)
Checked driver errors (non-reported)
No incompatible software installed

Any ideas?
 
Solution
I would open an admin command prompt, and type sfc /scannow. Maybe that will clear it up.

You can also hit F8 during the boot and do this from safe mode, and I believe the Start Up Repair in the advanced boot options will also run this utility.

Have you done anything you know of to mess with the system files?
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By the way, these are the responsible files, apperantly:

ntoskrnl.exe
ntoskrnl.exe+71f00
C:\Windows\minidump\111709-63258-01.dmp
 
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I would open an admin command prompt, and type sfc /scannow. Maybe that will clear it up.

You can also hit F8 during the boot and do this from safe mode, and I believe the Start Up Repair in the advanced boot options will also run this utility.

Have you done anything you know of to mess with the system files?
 
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Solution
the result to that scan was:

"windows resource protection did not find any integrity violations"
 
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oh, and no I haven't done anything to mess with the system files, infact just to be sure, I made a clean install, and restarted without doing anything, which resulted in the same problem. Whatever it is, it is in there before I start using my computer. And my pc works perfectly with its vista 64 bit!
 
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[langtitle=es]Re: Windows 7 does not boot up[/langtitle]

[lang=es]A mi me pasa lo mismo arme una pc 0km con un procesador i3 y memoria ddr 3 instale windows 7 ultimate 64bits

* Mi problema es el siguiente un misterio que no e podido entender
* 1ro cuando arranco la pc en frio o sea al otro dia entra a windows luego cuando dice iniciando demora en cargar y luego la pantalla azul
* 2do apago el equipo enseguida y luego la prendo y no sucede mas el problema estoy horas en ella y no tiene error alguno
* 3ro al otro dia que la pc esta en frio de nuevo el problema de pantalla azul y demora en cargar cuando dice iniciando.

*4to e chequeado bios voltaje de ram todo correcto
no se cual sera el problema e probado con muchas configuraciones solo lo hace al otro dia iniciar el pc

*5 Abri un programa y se refiere al archivo ntoskrnl.exe ese es el q da problemas

Alguien puede ayudar[/lang]
 
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