I work in a call center, and when ever I log in at some point the computer shuts itself down or restarts. When it comes back up it goes into system repair. Could this have to do with my profile in the system? I am not very tech savvy and all IT had done is reimaged the computers. Something that happens often is Microsoft programs like outlook and excel will freeze up shortly before. Sometimes it works for an hour before doing this and sometimes it just does this upon logging in Computer is running Windows 7, system won't allow me to look up model number. I've been reading about corrupt profiles, not sure if that could cause this. My ultimate question is what is the potential issue and could it be my profile?