Windows 7 upgrade installation - black screen -.-

Discussion in 'Windows 7 Installation' started by Nitraaam, Nov 30, 2009.

  1. Nitraaam

    Nitraaam New Member

    Nov 30, 2009
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    I tried upgrade my laptop (Acer Aspire - 5935G) from Vista too Windows 7.
    When the installation is almost done, it requires restart, but when restarting the computer the computer turns black , after the Acer and Win7 startup thingy. I've tried to run via safe mode, but it cant finish the installation in safe mode.

    After trying some repair-varieties i used acer backup manager to set the computer back 2 fabric stanard (as new, vista)
    Then i tried to install Win7 again but the screen still turned black before the installation was done -.-

    can somone help ? - thaaaanks
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
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    Have you checked the Acer site for known problems.

    I would make the upgrade as simple as possible by unplugging everything and anything I could. Unplug any external items, turn off in bios anything you can, and hope it works.

    If it still does not work, see if you can find a file called setupact.log in the Windows\Panther folder to see if there is anything in the last 10-15 entries to indicate some type of problem.
  3. tblount

    tblount New Member

    Sep 27, 2009
    Likes Received:
    And make sure you have disabled all programs in Vista? especially AV and firewalls. Run Msconfig and under startup
    uncheck everything.

    When windows 7 installs then tries to load an incompatible vista program it may black out.

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