Windows 8.1 DRP 8.1 problem

mrJoeBlack

Member
RDP ofcorse ;-) Faster fingers than thoughts. I have a problem. On my computer from Windows 8.1 I am trying to connect to a remote desktop (Windows 10). I succeed, but I can not do anything. As if it was frozen. I see the desktop and that's it.
I turned off the antivirus. I shut down the firewall. Nothing helps.
From another computer with Windows 7 there is no problem. Everything works.

What could be the reason? Something blocking the connection? Any problems with certificates?
Can I re-install rdp 8.1? Possibly go down to 8.0?
Strange accidents. I have no idea.
 

mrJoeBlack

Member
Thanks.
Remote computer (Windows 10) is fine. Works with other computers without problems. With my Windows 7 also. The problem is only one computer with Windows 8.1.
I thought about this app, but it's a half-measure. I prefer the built-in tool RDP.
 

mrJoeBlack

Member
The problem is that I have everything configured the same on two computers. With Windows 7 (everything works) with Windows 8 (not working).
I turned on the desktop as you showed it.
I think it could be:
- any application that blocks access,
- probelm with certificate,
- problem with RDP version,
- maybe port,

The remote desktop is loading. I see him, but I can not do anything.
Do you know what patches RDP has? Maybe I could re-install it.
 

kemical

Windows Forum Admin
Staff member
Premium Supporter
The problem is that I have everything configured the same on two computers. With Windows 7 (everything works) with Windows 8 (not working).
I turned on the desktop as you showed it.
I think it could be:
- any application that blocks access,
- probelm with certificate,
- problem with RDP version,
- maybe port,

The remote desktop is loading. I see him, but I can not do anything.
Do you know what patches RDP has? Maybe I could re-install it.
I did a little hunting around and found this page which looks like it contains updates specific to win 8.1 RDP:
https://support.microsoft.com/en-us/help/3147099/recommended-hotfixes-and-updates-for-remote-desktop-services-in-window
 

kemical

Windows Forum Admin
Staff member
Premium Supporter
Hopefully you'll find something which will help and hopefully others will comment too.
 

Neemobeer

Windows Forum Team
Staff member
If it connects it's not a port, cert or RDP version issue. When you connect how far does it get? Loading user profile or can you see the desktop?
 

mrJoeBlack

Member
The patches did not do anything :/ Sometimes I see a black screen. Sometimes a blurry startup screen. Sometimes blurry icons on your desktop. At best I see the desktop, but I can not do anything.
 

Neemobeer

Windows Forum Team
Staff member
You can try running this code to repair WMI which needs to be in a working state for RDP
You will need to run it from an elevated powershell window.

This command needs to return that the repositories are consistent, if they are type y at the prompt.
winmgmt /verifyrepository

$result = Read-Host -Prompt "Repos in consistent state? (Y/N)"


Reboot after running this.

Code:
Stop-Service -Name "TermService" -Force

Set-Location -Path "C:\Windows\System32\Wbem"
$DLLs = Get-ChildItem *.dll

foreach ($dll in $DLLs)
{
    regsvr32.exe /s "$($dll.FullName)"
}

regsvr32.exe /s "C:\Windows\System32\tscfgwmi.dll"
wmiprvse /regserver
winmgmt /verifyrepository

$result = Read-Host -Prompt "Repos in consistent state? (Y/N)"

if($result.ToLower() -eq "y")
{
    Write-Host "Continuing repair..."
    $MOFs = Get-ChildItem *.mof
    foreach ($mof in $MOFs)
    {
        mofcomp.exe $mof
    }

    Restart-Service -Name "Winmgmt" -Force
    Start-Service -Name "TermService"
}
else
{
    Start-Service -Name "TermService"
    Write-Host "Exiting..."
    exit
}
 

Neemobeer

Windows Forum Team
Staff member
I would also look in event viewer for any RDS errors on the Windows 10 box.

In event viewer
"Applications and Services Logs" > Microsoft > Windows > RemoteDesktopServices-<Service> > Operational logs
 

mrJoeBlack

Member
No solution has helped. In addition, I reinstalled the drivers and patches. That did not work. I do not know if it will reinstall Windows. Eventually. Do you have any ideas yet? :/
 
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