Windows 8 Windows 8.1 sound issue, No driver Needed for Speakers

ussnorway

Windows Forum Team

Staff member

Joined

May 22, 2012

Messages

4,537

• Jul 14, 2014

• #2

Press [windows key] + [x] and select the "device manager"… any driver errors will show up.

 

Last edited by a moderator: Apr 20, 2025

Upvote 0 Downvote

davehc

Essential Member

Premium Supporter

Joined

May 1, 2008

Messages

5,555

• Jul 14, 2014

• #3

These are speakers connected from one of the audio output sockets?

Have you tried, in the Control panel, opening "Sound" and seeing what is displayed there. You may find you have the wrong default. If in doubt, post a clip of the Sound - Playback Window.

 

Upvote 0 Downvote

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 14, 2014

• #4

Hi Denise,
have you tried unplugging the speakers then reconnecting to see if Windows 'see's' them? Also since your update to 8.1 you could well be missing a driver or two. Laptop drivers are supplied by the manufacturer and I'd check the downloads section for your machine via the HP site:
Link Removed

If you post the full model number I'll post an exact link if you have issues finding it.

 

Upvote 0 Downvote

MikeHawthorne

Essential Member

Microsoft Community Contributor

Joined

May 25, 2009

Messages

6,652

• Jul 14, 2014

• #5

Hi

How are the speakers connected to your computer, I see that these can be connected wirelessly via Bluetooth.

If that's how you have it connected check the Bluetooth drivers for Windows 8 and check Bluetooth setup in Device Manager as USSNorway suggested.

See if it says that Bluetooth is working normally.

Mike

 

Upvote 0 Downvote

Denise Mendenhall

New Member

Joined

Jul 14, 2014

Messages

3

• Jul 14, 2014

• Thread Author
• #6

These speakers are connected via cable, and no driver is necessary, just the jack - the same jack that you would use for the headset. The computer is not discovering the speakers. That is the issue. The model number is hp envy model m6-n012dx. So far this is still not working with all the tries listed thus far.

 

Upvote 0 Downvote

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 14, 2014

• #7

Denise Mendenhall said:

These speakers are connected via cable, and no driver is necessary, just the jack - the same jack that you would use for the headset. The computer is not discovering the speakers. That is the issue. The model number is hp envy model m6-n012dx. So far this is still not working with all the tries listed thus far.

Click to expand...

This is the driver support page for your model:
Link Removed

Try applying the driver updates and see how you go.

 

Upvote 0 Downvote

Denise Mendenhall

New Member

Joined

Jul 14, 2014

Messages

3

• Jul 17, 2014

• Thread Author
• #8

I reinstalled the driver and it is not recognizing the speakers, though it did just two weeks ago. Is there something that may have changed that I am missing here?

I'm at a loss here? Any other ideas?

Any help is greatly appreciated.

Thanks again,
Denise

 

Upvote 0 Downvote

kemical

Essential Member

Joined

Aug 28, 2007

Messages

36,176

• Jul 17, 2014

• #9

Hi Denise,
try checking in your Control Panel under Hardware and Sound for Manage Audio Devices. Look for Speakers, highlight them and click the configure tab. Failing that can you post the exact model of Ion speaker your using please. Also I assume this is the same socket you would use for a headset yes? Have you tried using a headset and if so does that work ok or no?

 

Upvote 0 Downvote

Solution