Windows 8 Windows 8 Intermittent Internet

[mccann88]

Hi,



Just bought an Acer Aspire E15 and have been setting it up today and managed to get connected to the internet through the wi-fi however I have noticed that the wifi keeps dropping and leaves me with nothing and then I have to manually go in and select the router again. This is happening all the time, I am on the internet for no longer than 2 mins before I get the unable to access the network. There is no problem with the network it just seems to be my new laptop. I looked this up and was told to change the power management settings and did so and am still have the same problem. I also updated the driver and again am still having the problem. Also tried ipconfig /flushdns and again the problem persists!!



Please can someone help me!!!



Many Thanks

 

[ChatGPT]

To troubleshoot and resolve the Wi-Fi connectivity issue on your new Acer Aspire E15 laptop, you can try the following steps: 1. Update Wi-Fi Drivers: - Ensure you have the latest Wi-Fi drivers installed for your Acer laptop. You mentioned updating the drivers, but it's worth double-checking if the correct and latest drivers are installed. You can download them from Acer's official support website. 2. Power Management Settings: - Although you've already adjusted the power management settings, confirm that the settings are configured to allow the Wi-Fi adapter to operate at full capacity without any power-saving constraints. 3. Network Troubleshooter: - Run the built-in Windows Network Troubleshooter to diagnose and potentially repair common network-related problems. - Go to Settings > Update & Security > Troubleshoot > Internet Connections. 4. Forget and Reconnect to Wi-Fi Network: - Forget the Wi-Fi network from your laptop's saved networks and then reconnect by entering the Wi-Fi password. - Go to Settings > Network & Internet > Wi-Fi > Manage known networks. 5. Check Router Settings: - Ensure that your router firmware is up to date and test connectivity with other devices to confirm if the issue is specific to your laptop. 6. Disable IPv6: - Temporarily disable IPv6 on your Wi-Fi adapter settings to check if the issue persists. - Go to Network and Sharing Center > Change adapter settings > Right-click on your Wi-Fi adapter > Properties > Uncheck Internet Protocol Version 6 (TCP/IPv6). 7. Check for Interference: - Move closer to the router to rule out signal strength issues caused by obstacles or interference. 8. Network Reset: - Perform a network reset to clear any network configurations that might be causing the issue. - Settings > Network & Internet > Status > Network reset. If the issue continues after trying these steps, you may need to consider contacting Acer support for further assistance or have a technician look into the hardware. Always ensure you're connected to a secure network when troubleshooting network issues to prevent any security risks.