Windows cannot find required files (Recovery problem)

Discussion in 'Windows 7 Help and Support' started by Donny, Jan 4, 2014.

  1. Donny

    Donny New Member

    Jan 4, 2014
    Likes Received:
    I have unfortunately have to recover my PC due to corrupted files and viruses along with slow frame-rate.

    This had led me to a rather unusual problem, upload_2014-1-4_1-44-10.

    This is what I am greeted with every time I attempt to recover,
    No, I do not have the installation disk

    Can anyone help with this problem?
  2. davidhk129

    davidhk129 Senior Member

    May 19, 2012
    Likes Received:
    2 suggestions:

    1. Contact your computer manufacturer.....
    a) ask for a set of Recovery disks. The cost of a set is minimal, but money well spent. That will be your lifesaver.
    b) at the same time, ask to speak to a tech person. Ask the person to teach you how to use the Recovery disks.
    c) ask the tech person how to access your Recovery partition in order to restore your system.

    2. All else fails, download your computer's version of Windows 7 ISO > ( make sure the ISO is the same version and same bit level ) >
    burn it to a bootable DVD by using Windows 7 USB/DVD download tool >
    use the DVD to restore your computer > You have to have the valid Windows 7 Product Key to do that.

    Windows 7 SP1 ISO download link :

    Windows 7 USB/DVD download tool

    Clean install of Windows 7 using bootable DVD

    Good luck.
  3. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

    May 16, 2010
    Likes Received:
    What is the make and model of your computer please - it should have a facility to boot into a recovery partition on your hard drive.

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