Windows 7 Word 2010 freezes on save

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beckyschwartz

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May 2, 2012
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We upgraded Office Home and Student 2010 a month or so ago. It works fine on one account but Word freezes when trying to save a file on another account. The Excel works ok.

I have to restart to get out of it. I opened another account to see if it would work, it did. Any suggestions on how to get my account to work without losing anything?
 
Solution
Any number of third part add-ins or a corrupt global template can often cause the issues you are experiencing.
Try using the /a switch to launch Winword.exe and see if the problem persists.
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Hi Becky,

try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.
 
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Any number of third part add-ins or a corrupt global template can often cause the issues you are experiencing.
Try using the /a switch to launch Winword.exe and see if the problem persists.
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Solution
I'm wondering if it happens on specific file only or to all word documents? Otherwise I also think it has something to do with your installed Word addons.
 
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