Windows 7 Word 2010 freezes on save

[beckyschwartz]

We upgraded Office Home and Student 2010 a month or so ago. It works fine on one account but Word freezes when trying to save a file on another account. The Excel works ok.

I have to restart to get out of it. I opened another account to see if it would work, it did. Any suggestions on how to get my account to work without losing anything?

 

[kemical]

Hi Becky,

try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.

 

[beckyschwartz]

Hi Becky,

try going to add and remove programs, clicking on Office and then instead of un-installing click repair instead.

Repair was not an option for this program.

 

[Trouble]

Any number of third part add-ins or a corrupt global template can often cause the issues you are experiencing.
Try using the /a switch to launch Winword.exe and see if the problem persists.
Link Removed

 

[jaydeee]

I'm wondering if it happens on specific file only or to all word documents? Otherwise I also think it has something to do with your installed Word addons.

 

[beckyschwartz]

Thanks for the suggestions. Since the new profile I set up works okay I decided to keep that just for word