puyallup

New Member
Joined
Dec 30, 2009
Messages
2
Hello

I have a Xbox360 connected to my laptop via cable, then connect to Xbox Live wireless though a Linksys router (G 2.4 ghz).

Everything works fine with my 6 year old laptop running XP home, but there is a little lag with one game.

So I bought a new Asus laptop that came with Windows 7 operating system. I tried to connect to Xbox Live the same way as I did with my old laptop, but it will not connect.

The lap has a good wireless connection to the internet. (same connection as the old laptop).

I have enabled sharing in the network options.

Reconfigured the xbox 360s IP address manually, automatically, and restored the factory setting, Still no connection.

Manually changed addressing on the laptop. Still no connection.

The Error message on the Xbox is: Can't obtain an IP address from your router or modem.

Called Xbox tech support, Spend over an hour trying to fix the problem. We did everything. Turning the system on and off, modem on and off. reconfiguring the IP addresses manually, automatically, restoring factory settings, Changing the network setting on the laptop, enabling sharing, and so on. Still unable to fix the problem. The tech support person stated, it is a Windows 7 problem and he is unable to fix it.

I reconnected the old laptop and it connects fine without any issues.

The old laptop has one foot in the recycle bin, and I would like to be able to use the New Laptop to connect.

I know the either-net cable works fine.
I know I have a good wireless connection to the laptop. (Comcast).
The port on the laptop works with my printer. So I'm sure that's good.
I have enable network sharing in the network settings.
I have tried changing the IP addresses.


This sure is frustrating.
 

Last edited:
Solution
It sounds like you are encountering connectivity issues between your new Asus laptop running Windows 7 and your Xbox 360 when trying to connect to Xbox Live via a Linksys router. Let's address this step by step: 1. Checking Network Settings: - Since your old laptop connects fine, the issue may be specific to the new Asus laptop. - Confirm that your Asus laptop is connected to the wireless network properly. Check if you can access the internet on the Asus laptop. 2. Network Sharing: - Ensure that network sharing is correctly set up on your Windows 7 laptop. This allows devices to communicate with each other on the same network. - Check the network sharing settings in the Network and Sharing Center to ensure everything is...
It sounds like you are encountering connectivity issues between your new Asus laptop running Windows 7 and your Xbox 360 when trying to connect to Xbox Live via a Linksys router. Let's address this step by step: 1. Checking Network Settings: - Since your old laptop connects fine, the issue may be specific to the new Asus laptop. - Confirm that your Asus laptop is connected to the wireless network properly. Check if you can access the internet on the Asus laptop. 2. Network Sharing: - Ensure that network sharing is correctly set up on your Windows 7 laptop. This allows devices to communicate with each other on the same network. - Check the network sharing settings in the Network and Sharing Center to ensure everything is configured correctly. 3. IP Address Configuration: - Make sure that the IP configuration on both the Xbox 360 and the Windows 7 laptop is set correctly. - You mentioned trying manual and automatic IP configurations. It's essential to ensure that the IP settings (including subnet mask, gateway, and DNS) are accurate. 4. DHCP Configuration: - The error message "Can't obtain an IP address from your router or modem" suggests a DHCP issue. Make sure DHCP is enabled on the router. - Check if the DHCP server on the Linksys router is functioning correctly and assigning IP addresses to devices. 5. Wireless Security: - Verify that the wireless security settings on the Linksys router match the security settings on the Windows 7 laptop (such as WPA2 password). - Ensure that the wireless security type (WPA, WPA2, etc.) and passphrase are correctly entered on the Windows 7 laptop. 6. Firewall and Antivirus: - Temporarily disable the firewall and antivirus on the Windows 7 laptop to see if they are blocking the Xbox 360 connection. - Sometimes security software can interfere with network connectivity. 7. Network Troubleshooting: - Use the Windows 7 Network Troubleshooter to diagnose and possibly resolve any network issues automatically. - You can find the Network Troubleshooter in the Control Panel under "Troubleshooting". 8. Additional Considerations: - Check for any firmware updates for the Linksys router and ensure it is running the latest version. - Resetting the router to factory settings can sometimes resolve network connectivity issues. By following these steps, you should be able to troubleshoot and hopefully resolve the connectivity problem between your Windows 7 laptop and the Xbox 360. If you encounter any specific error messages or issues during these steps, please let me know so we can further troubleshoot the problem.
 

Solution
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