Windows 7 BSOD after launching Counter-Strike

kpjVideo · Jan 2, 2015

Hello, shortly after launching a game I received a BSOD. Unfortunately I do not have the ability to read the cause of the issue.

I was wondering/hoping if anyone could decrypt this minidump file and possible tell me the cause of the crash.
Thank you.

kemical · Jan 3, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c06117a0, 0, fffff9600062dc51, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner

Hi,
the above Bugcheck was caused when invalid system memory was referenced. This can be caused by...

kemical · Jan 3, 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c06117a0, 0, fffff9600062dc51, 0}


Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner

Hi,
the above Bugcheck was caused when invalid system memory was referenced. This can be caused by quite a number of things ranging from a faulty system service, out of date Bios, Anti-Virus apps, faulty drivers, corrupted NTFS volumes and hardware issues (usually RAM).
Looking though your Dump file you have quite a few possible 'suspects':

Code:

Windows 7 Kernel Version 7600 MP (8 procs) Free x64

This version number tells me your missing a critical service pack. You can download the Windows 7 Service Pack 1 below. Once it's installed I would still run Windows updates again as you'll be missing other vital updates too:
Link Removed
If for some reason SP1 fails to install then try the update readiness tool:
Link Removed

BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = P8Z77-V
BiosVersion = 1908
BiosReleaseDate = 03/14/2013
You have Bios updates pending. The last one improves system stability. Although every care is taken to make sure this is your download support page please make sure I have the correct information:
http://www.asus.com/uk/Motherboards/P8Z77V/HelpDesk_Download/

asahci64.sys Thu Jan 05 05:08:19 2012: Asmedia 106x SATA Host Controller Driver please update:
http://www.station-drivers.com/inde...roller-Drivers-Version-2.0.9.0001-2.0.3.0002/

asmthub3.sys Thu Nov 03 03:00:32 2011: Asmedia ASM1042 USB3 drivers please update:
Link Removed

Please run the Intel Driver update utility:
Link Removed

RTKVHD64.sys Tue Aug 07 11:49:39 2012: Realtek HD Audio please update:
Link Removed

If after making the above changes you still get the bsod then you need to test your RAM.
Windows does have it's own memory testing app but it can often miss errors and the best app for the job is Memtest86. The latest version of which can be found here:
http://www.memtest.org/

To run Memtest86 you need to either burn a copy of it to disk or use a USB stick. If you look down the page you'll eventually find the latest version and it's associated downloads. If your burning to disk choose the pre-compiled iso zip. If your using a USB method then the corresponding download is the auto installer for a USB stick.
Once you have Memtest86 on the media you selected you'll then need to enter your bios and change the boot order so that the machine will boot from either the disk or stick you have Memtest86 on.
Run the test for at least 12hrs if possible unless it becomes clear that there is a issue. If there is a problem with the RAM you'll see the errors pop up in red so you can't miss them.

Post any new dump files.

kpjVideo · Jan 3, 2015

I installed Windows 8.1 aswell as updated all of the drivers and the BIOS.

So far no luck, here is the results of an application crashing (Haven't received any BSODs though):
Problem Event Name: APPCRASH
Application Name: csgo.exe
Application Version: 0.0.0.0
Application Timestamp: 5462bb74
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.623
Fault Module Timestamp: 503f77ed
Exception Code: c0000005
Exception Offset: 0024c604
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Here is my current build:
Intel Core i7 - 3770k
Nvidia GeForce GTX 660
Corsair Vengance (16gb) (4x 4 gb)
ASUS P8Z77-V LGA 1155

kemical · Jan 3, 2015

I'd check the Counter Strike forums then kpj, if your no longer getting a bsod and it's just the game crashing do you need to patch the game or similar?

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Windows 7 BSOD after launching Counter-Strike

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