📎 AI Summary:
The forum thread discusses a recurring blue screen problem experienced by a user when playing games, with initial posts providing minimal details. A forum member advises the user on how to properly configure the system to collect diagnostic dump files and suggests running diagnostic tools. Another user analyzes the dump files and determines that the blue screen (BugCheck 116) is likely caused by outdated or problematic GPU drivers, recommending driver reinstallation and system updates for the graphics card, BIOS, and network adapters to resolve the issue. The overall sentiment emphasizes systematic troubleshooting and driver updates to fix the recurring blue screen crashes.
I

Ivan Apostoloski

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Apr 15, 2014
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10
Thread Author #1
I have problem,every time i play games my pc turn off when the computer is restarted it says
Problem:Blue screen
Os version : something like this
this is minudump
041514-17409-01.dmp
 

Solution
kemical
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800a9a54e0, fffff8800fa49e2c, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )

Followup...
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I

Ivan Apostoloski

New Member
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Joined
Apr 15, 2014
Messages
10
Thread Author #2
I have problem,every time i play games my pc turn off when the computer is restarted it says
Problem:Blue screen
Os version : something like this
this is minudump
041514-17409-01.dmp
 

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Trouble

Trouble

Noob Whisperer
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Nov 30, 2009
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13,723
#3
Hello and welcome to the forum.
While I will not be able to help much with respect to your actual problem, you should know that there are a few things that will be needed from you in order for someone to actually follow up with your post.

First make sure your machine is configured properly to facilitate the collection of .dmp files.

Go to Start and type in sysdm.cpl and press Enter

Click on the Advanced tab

Click on the Startup and Recovery Settings button

Ensure that Automatically restart is unchecked

Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box

Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.

Click OK twice to exit the dialogs, then reboot for the changes to take effect.
Click to expand...


Then……Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.

And you've double posted your problem. Hopefully one of the staff members will be along shortly to clean up that issue.
 

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kemical

kemical

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36,163
#4
Hi,
please follow Trouble's excellent advice. We need to see an actual dump file in order to debug.

I've also merged your posts to save confusion.
 

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Jimbo22

Jimbo22

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Aug 27, 2008
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5,036
#5
Does this thread really need a poll to attract attention to it?
 

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kemical

kemical

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Aug 28, 2007
Messages
36,163
#7
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800a9a54e0, fffff8800fa49e2c, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )

Followup: MachineOwner

Hi,
it looks like your GPU driver may have been the culprit as both dump files you sent were the same.

Try uninstalling your GPU driver using this application:
Link Removed
That will remove any old bits of driver left lying around. Re-install latest version:
http://www.nvidia.com/Download/index.aspx?lang=en-us

BiosVersion = AC3F1020
BiosReleaseDate = 02/23/2011
Your Bios has updates too. Please make sure I have the correct motherboard:
Link Removed

athurx.sys Thu Oct 06 11:10:34 2011: Atheros AR9271 Wireless Network Adapter please update:
Link Removed

dtsoftbus01.sys Thu Jun 20 08:22:51 2013: Daemon Tools driver. Possible BSOD issues in Win7 uninstall to test.

Run the Intel driver utility:
Link Removed

Rt64win7.sys Tue Aug 27 07:06:06 2013: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
Link Removed

Post any new dump files.


I've also merged all your posts together please stick to one thread.
 

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Solution
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