📎 AI Summary:
The thread revolves around a user experiencing a system error when launching the game Dragon Nest on an Acer Aspire 6930; they seek help after updating drivers did not resolve the issue. A respondent analyzes a bug report indicating a "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" error related to the 1394hub.sys driver, which appears to cause system crashes. The suggested solutions include updating the BIOS, which is outdated, and reviewing similar issues discussed in a linked Microsoft Community thread, but no definitive fix is provided within this thread.

Torkzz Abalos

New Member
Joined
Nov 3, 2012
Messages
1
Thread Author #1
i attach the error reporting file please help me

im getting error when im starting to play dragon nest .

im using acer aspire 6930

i update all my drivers.. please help me.
i want to play that game .
 

Attachments

Last edited by a moderator:
Solution
Code:
Unable to load image \??\C:\CherryDeGames\Dragon Nest\GPK\1394hub.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 1394hub.sys
*** ERROR: Module load completed but symbols could not be loaded for 1394hub.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 1000007E, {c0000005, 828c05d9, ab387808, ab3873d0}...

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Code:
Unable to load image \??\C:\CherryDeGames\Dragon Nest\GPK\1394hub.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for 1394hub.sys
*** ERROR: Module load completed but symbols could not be loaded for 1394hub.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 1000007E, {c0000005, 828c05d9, ab387808, ab3873d0}


Probably caused by : 1394hub.sys ( 1394hub+f6461 )


Followup: MachineOwner

The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.

[h=3]Cause[/h]The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check is a very common bug check. To interpret it, you must identify which exception was generated.
Common exception codes include the following:

  • 0x80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered.
  • 0x80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERT was encountered when no kernel debugger was attached to the system.
  • 0xC0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation occurred.

    Your bios is old and could do with updating:

    BiosVersion = v0.3236
    BiosReleaseDate = 03/10/2009
    Link Removed

    Failing that the update doesn't help. Read this thread I found concerning a similar issue:
    Bluescreen Memory Dump - Microsoft Community





 

Solution