📎 AI Summary:
The thread centers on a user experiencing repeated Windows Blue Screen of Death (BSOD) errors, with a specific issue involving a corrupt bootres.dll file, and struggling to access Safe Mode or perform repairs. Despite attempts with tools like chkdsk, sfc, DISM, and restore points, the problem persists, and the user seeks guidance due to limited technical expertise. A respondent suggests using a Linux live USB to back up important files before performing a clean reinstallation of Windows to resolve the issue.
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needhelpBSOD

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Dec 9, 2018
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Thread Author #1
Hello,

I am currently running into a BSOD on my windows Laptop. I currently am stuck in a loop where I cannot even enter Safe Mode, and I have run out of online sources that could help me in the correct direction. According to my SrtTrail.txt file, my error lies within the bootres.dll, which is corrupt. I have tried things such as chkdsk, bootrec, sfc scannow, DISM, and restoring from a restore point, but have run into more and more problems/errors at each step. If anyone could provide me with any help to try and work through my BSOD, I would appreciate it.

PS: If you have any recommendations for me, I am not very advanced in this type of troubleshooting, so I may need instructions on how to do certain things. If anyone responds to this, thank you :). I also cannot get into my PC at all to download the diagnostic tool.
 

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livix07
needhelpBSOD said:
...I have tried things such as chkdsk, bootrec, sfc scannow, DISM, and restoring from a restore point, but have run into more and more problems/errors at each step. If anyone could provide me with any help to try and work through my BSOD, I would appreciate it.

PS: If you have any recommendations for me, I am not very advanced in this type of troubleshooting, so I may need instructions on how to do certain things. If anyone responds to this, thank you :). I also cannot get into my PC at all to download the diagnostic tool.
Click to expand...

Since you have already tried different things that only made the situation worse, I think it is wiser to run a Linux live-DVD/USB in order to save the important files you have on that computer and then just...
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livix07

livix07

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Joined
Feb 19, 2018
Messages
585
#2
needhelpBSOD said:
...I have tried things such as chkdsk, bootrec, sfc scannow, DISM, and restoring from a restore point, but have run into more and more problems/errors at each step. If anyone could provide me with any help to try and work through my BSOD, I would appreciate it.

PS: If you have any recommendations for me, I am not very advanced in this type of troubleshooting, so I may need instructions on how to do certain things. If anyone responds to this, thank you :). I also cannot get into my PC at all to download the diagnostic tool.
Click to expand...

Since you have already tried different things that only made the situation worse, I think it is wiser to run a Linux live-DVD/USB in order to save the important files you have on that computer and then just reinstall Windows using the latest available ISO file. You can find it here:

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