📎 AI Summary:
The original poster is experiencing an issue with their DVD/Blu-Ray drive not appearing in Windows 8.1's File Explorer despite being recognized in Device Manager. A responder suggests rebooting and recommends using a hardware troubleshooter tool, but the original poster confirms they have already rebooted and not installed any new hardware or updates. The thread indicates ongoing troubleshooting without a final solution provided.

markemark

Extraordinary Member
Joined
Dec 13, 2014
Messages
5
Thread Author #1
Help please.
this is driving me nuts.

I am running windows 8.1 (64bit)
Suddenly the DVD/Blu-Ray drive is missing from Explorer
I have checked in device manager and the drive says it is working fine.

BUT why can I not see it in file explorer?

Many thanks for anyone that can offer some support
I have tried searching these forums, but the search brings back so many options for all different versions of windows, I cannot see any related to 8.1 64bit

Any ideas ?

many thanks
 

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markemark

Extraordinary Member
Joined
Dec 13, 2014
Messages
5
Thread Author #3
no not installed anything new,
yes have tried rebooting