📎 AI Summary:
The thread discusses issues after upgrading to Windows 10 on an older Acer Aspire laptop, specifically that the DVD drive appears in the system but refuses to read discs. The original poster suspects driver problems and is frustrated with the upgrade compatibility, considering reverting to Windows 7. A respondent points out that support for Windows 10 may be limited by hardware compatibility, and suggests that hardware or region code mismatches could be causes, recommending a USB DVD drive as a cost-effective alternative. The overall tone indicates troubleshooting efforts and some skepticism about device support for Windows 10 updates.
A

almightymat

New Member
Joined
Aug 29, 2016
Messages
1
Thread Author #1
Hi there,

I recently installed Windows 10 on my 3-4 years old Acer Aspire laptop, and after fixing the wifi and bluetooth drivers problems I've just found that my DVD drive no longer works!

It shows up in My Computer, Device Manager etc and has power and makes whirrs, but it won't read any discs, DVD or CD.

Is it an issue with the driver in Windows 10? I upgraded from Windows 7 64 bit, jumping straight over Windows 8 and 8.1...I've spent about 10 hours googling this and similar faults and I give up, its time to ask for help! Link Removed

Incidentally I never thought to check the Acer website for a list of Windows 10 upgrade supported computers (which my fast laptop was not on, despite not being very old) given that Microsoft said that my device could take the upgrade, as I bet many people didn't - why would you? This list of basic failings is getting annoying enough that I might just roll back to WIn7....

Thanks in advance for any assistance!

Mat
 

Solution
ussnorway
almightymat said:
Microsoft said that my device could take the upgrade
Click to expand...
yes well Acer says not and I know who I trust more

the bottom line is supported options are 7, 8 or 8.1 (all 64 bit) once you step outside that you are on your own

as for the dvd it could be hardware, driver or region code mismatch (a type of Microsoft driven sercurity lock)... you can test the hardware by replacing it but there is no workaround for the drivers... a usb dvd is the cheapest option ime as windows 8 and above have moved away from disc but retain the option to use iso files
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ussnorway

ussnorway

Windows Forum Team
Staff member
Joined
May 22, 2012
Messages
4,598
#2
almightymat said:
Microsoft said that my device could take the upgrade
Click to expand...
yes well Acer says not and I know who I trust more

the bottom line is supported options are 7, 8 or 8.1 (all 64 bit) once you step outside that you are on your own

as for the dvd it could be hardware, driver or region code mismatch (a type of Microsoft driven sercurity lock)... you can test the hardware by replacing it but there is no workaround for the drivers... a usb dvd is the cheapest option ime as windows 8 and above have moved away from disc but retain the option to use iso files
 

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