📎 AI Summary:
The user, Alice, reports that her Windows 7 computer got a virus from downloading a movie via BitTorrent, leading to unwanted search engines and ads. After running a generic malware scanner that removed the viruses, her internet connection appears intact with full signal, but she cannot load any web pages or applications. She seeks urgent, straightforward advice on how to fix her internet connectivity issue caused by the virus removal, as her brother won't be available until October to assist.

airheadalice

New Member
Member details
Joined
Jul 16, 2014
Messages
2
Thread Author #1
Okay I'm going to try and explain this as best I can. I am a young girl and do not know much about what goes into to computers and fixing them. Just a heads up, I need a really good explanation of what to do. Thank you so much.

Now the problem. My computer got a virus from me trying to download a movie through bittorrent. Stupid I know. I think (it happened a while ago) the virus was installing multiple search engines and putting ads on pretty much every site. I know it was not spigot. Now sadly I can't say what virus it was because I don't remember.

To try and solve my predicament I tried the windows default virus scanner. No luck. So I got this one that seemed very reliable and IT DID get rid of all my viruses. I think it was just a malyware generic scanner I also can't remember, sorry.

After it did this though, I lost internet connection. I have a wireless internet adapter connected to my computer .

This https://www.google.com/shopping/prod...d=0CP4DEKYrMAA

Now it does say I have all bars of internet and that I'm connected but nothing will load. Not skype, firefox, steam, nothing. I have tried changing the wireless properties to automatically except or whatever but it didn't work. Now I know it would be an easy fix for my brother but he's not getting home till October and I NEED my computer.

Please help it's urgent. Thank you so much.

-Alice