📎 AI Summary:
The thread discusses a Surface Pro 7 user experiencing a black screen on the device after Windows 11 update, while an external monitor remains active and responsive. The user seeks help to restore their Surface's display, with initial suggestions focusing on using Windows key + P to switch display modes. When that doesn't resolve the issue, a contributor recommends disconnecting the monitor and rebooting to troubleshoot, implying the problem may be related to display configuration post-update.
A

ARRIGHI

New Member
Member details
Joined
Jul 3, 2022
Messages
2
Thread Author #1
Dear all,
I just did an update of windows 11,
I have a monitor connected, after restart my surface pro 7 stays black and monitor is working.
Important info, when I touch my surface screen, it moves things on minotor screen, as if the sytem is considering my monitor as the computer screen.
How can I reactivate again my surface screen please,
I tried updating things, ctrl windows shift B, forced reset.
thanks for your help
Francois
 

Solution
bochane
What happens if you remove the monitor, reboot without monitor?
If your surface screen then works correctly reconnect the monitor and repeat the steps from above.
Sort by date Sort by votes
Neemobeer

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
#2
Press Windows key + P and select either 'extended' (all screens) or 'PC only' to use just the main screen
 

Upvote 0 Downvote
bochane

bochane

Essential Member
Member details
Joined
Oct 18, 2012
Messages
1,403
#4
What happens if you remove the monitor, reboot without monitor?
If your surface screen then works correctly reconnect the monitor and repeat the steps from above.
 

Upvote 1 Downvote
Solution
You must log in or register to reply here.