Windows 7 Homegroup password couldn't be printed

geistman · Sep 27, 2009

I set up a homegroup password and am on the "View and print your homegroup password" window. When I click on Print this Page, I get the following message:

Title bar: Your homegroup password couldn't be printed.
Text: An error occurred while Windows was trying to print your homegroup password. (Error code: 214750037)

The printer is an HP Laserjet 1200, connected directly to this computer via USB. The printer works fine otherwise; no print problems. Tried some of the troubleshooting tools, but they found nothing wrong. So what is wrong, and how can I correct this?

Thanks in advance.

daveschz · Oct 17, 2009

I'm having the same problem.

Mitchell_A · Oct 18, 2009

You can change the password to something easy to remember: Control Panel>>Network and Internet>>Homegroup>>Change home-group password. Easier then printing the default one and losing it somewheres

stueycaster · Oct 18, 2009

Mitchell_A said:
You can change the password to something easy to remember: Control Panel>>Network and Internet>>Homegroup>>Change home-group password. Easier then printing the default one and losing it somewheres

That's good to know in case my wife ever allows me to switch her from XP.

Mitchell_A · Oct 18, 2009

stueycaster said:
that's good to know in case my wife ever allows me to switch her from xp.

hahahahah!

geistman · Oct 19, 2009

I know I can change the password -- that's not the point

Thanks for your response. I know it's possible to change the password, but that's not the point. The screen with the password clearly indicates that I should be able to print the password, and I can't. Is this a bug? An incompatibility issue with the HP Laserjet? How can I get this basic function to work? If something as simple as this doesn't work, what other capabilities of Win7 don't work as advertised?

Mitchell_A · Oct 19, 2009

geistman said:
Thanks for your response. I know it's possible to change the password, but that's not the point. The screen with the password clearly indicates that I should be able to print the password, and I can't. Is this a bug? An incompatibility issue with the HP Laserjet? How can I get this basic function to work? If something as simple as this doesn't work, what other capabilities of Win7 don't work as advertised?

I assume you are able to print documents etc. with the printer? If so then this seems to be a bug. I'll do some searching to see what I can find.

Cheers, Mitchell

stueycaster · Oct 19, 2009

Mine won't print either. It's obviously a bug. But it shows it and I could write it down if I wanted. I have no need for it since the only other computer on my network is running XP.

geistman · Oct 19, 2009

The only print problem I have is this page

I can print fine otherwise. Only when I try to print the homegroup password do I get the error message.

daveschz · Oct 21, 2009

I have an HP Photosmart D7160 printer. I have printed passwords on this printer before, but something has caused the functionality to break. I don't think it's specific to HP printers because I should still be able to print to PDF or XPS or Fax or whatever.

gary43 · Oct 26, 2009

yes, same here.
guess its a bug, as printer works on all other programs.
epson dx5000

normalee35757 · Dec 9, 2009

Homegroup Print Bug

geistman said:
I can print fine otherwise. Only when I try to print the homegroup password do I get the error message.

Have the exact same issue. Printer is HP C6380

daveschz · Jan 6, 2010

Reset your default browser to IE and you'll be able to print the homegroup password again. Change it away and it will break again.

Lame!

poorrich · Dec 1, 2011

I have an Epson workforce 840 network printer. Same issue. Password for homegroup will not print. That is the only thing that won't print.

Mitchell_A · Dec 10, 2011

Seeming as no one has ever found a solution to the issue, the simplest workaround is to change the password to something you can remember, or type the password into a blank document and print it that way.

Unfortunate, yet an easy workaround.

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