machanrahan

New Member
Joined
Dec 18, 2011
Messages
18
I have windows 7 family version. My laptop is an ASUS K52F. I use MSE. For some reason, my firewall protection has been switched off. I don't know how long it's been off. Recently, I've started getting intrusive chinese pop ups when I open my firefox browser. I get emails from paypal saying someone is trying to access my account. I live in China and have to use internet for banking.
Can I be sure that I am clean of any bads things?
I'd appreciate some help in verifying if I'm safe.
Thank you
machanrahan
 

Solution
Hi

Just download and run Malwarebytes.
If it comes up clean then there is a 99% chance you are good.

It isn't really likely that you picked up something just because your fire wall was off for a while, but it could happen so it's better to check.

Download here....

Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com

If you don't already use it I would suggest that you also download and install CCleaner, I would guess that virtually everyone on this forum uses it.

I run it once a day.

CCleaner - Free software downloads and software reviews - CNET Download.com

Mike

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,675
Hi

Just download and run Malwarebytes.
If it comes up clean then there is a 99% chance you are good.

It isn't really likely that you picked up something just because your fire wall was off for a while, but it could happen so it's better to check.

Download here....

Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com

If you don't already use it I would suggest that you also download and install CCleaner, I would guess that virtually everyone on this forum uses it.

I run it once a day.

CCleaner - Free software downloads and software reviews - CNET Download.com

Mike
 

Solution

machanrahan

New Member
Joined
Dec 18, 2011
Messages
18
thank you very much indeed for taking the time to help me. I will do as you suggest.
peter
 

machanrahan

New Member
Joined
Dec 18, 2011
Messages
18
I did what was suggested using malware and ccleaner. Malware found 1 element. and ccleaner found lots and lots of things. I cleaned it then did the malware. Did cleaner again and it found another load of stuff!! Is that normal? I also now have about 20Giga more space on my hard drive!
 

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,675
If you have never run CCleaner you can find many Gigabytes of junk that Windows leaves behind when it does anything.

If you now run it once a day it will keep your computer nice and clean.

I make it a habit to run it last thing before I shut down every day.

I update and run Malwarebytes every 3 or 4 days.

Mike
 

whs

Extraordinary Member
Joined
Sep 17, 2009
Messages
1,526
Malwarebytes and CCleaner are good programs. But you may also want to run SuperAntiSpyware that often finds additional stuff.