📎 AI Summary:
The thread discusses how to remove security features from a Windows 8.1 laptop before passing it on to a new owner after the owner's passing. The original poster seeks advice on removing passwords and fingerprint security; responses suggest resetting the system or completely reinstalling Windows using installation media. Overall, the solutions focus on resetting or factory restoring the device to ensure all personal data is removed before transferring ownership.
A

Apan

New Member
Member details
Joined
May 27, 2018
Messages
2
Thread Author #1
Our daughter has a Laptop with OS 8.1 64 bit. She passed away a few weeks ago and we want give that Laptop to a person who used to help her in daily routine. The laptop has password and finger print security. How do I remove those security prior to given that Laptop?
Any help will be highly appreciated.
 

Solution
jerryg50
Re-install completely from scratch using the installation disks that came with the computer. This is to bring it back to new factory state as like when it was bought. If it will not let you, remove the hard disk, add it to another computer using USB adapter, and remove the partition(s) on it. When putting it back to the new computer it will be blank. Run the factory installation disks or USB key to re-install as like new. You may need the registration key. Should be with the documents that came with the computer or on a tag that is with the software.
Sort by date Sort by votes
A

Apan

New Member
Member details
Joined
May 27, 2018
Messages
2
Thread Author #3
nmsuk said:
Settings>updates and security and then recovery. You can reset from there.
Click to expand...
Thank you for your suggestion. However it states that a password protection has to be there. I could not remove the accounts without creating a new account. The new owner probably has to remove the old account and create new account with password.
 
Upvote 0 Downvote
jerryg50

jerryg50

Honorable Member
Member details
Joined
Oct 9, 2010
Messages
24
#4
Re-install completely from scratch using the installation disks that came with the computer. This is to bring it back to new factory state as like when it was bought. If it will not let you, remove the hard disk, add it to another computer using USB adapter, and remove the partition(s) on it. When putting it back to the new computer it will be blank. Run the factory installation disks or USB key to re-install as like new. You may need the registration key. Should be with the documents that came with the computer or on a tag that is with the software.
 
Upvote 1 Downvote
Solution
nmsuk

nmsuk

Essential Member
Member details
Joined
Sep 7, 2009
Messages
4,328
#5
Apan said:
Thank you for your suggestion. However it states that a password protection has to be there. I could not remove the accounts without creating a new account. The new owner probably has to remove the old account and create new account with password.
Click to expand...
Reset will remove all accounts it'll run the post setup at first boot for the new owner.

Sent from my CLT-L09 using Tapatalk
 
Upvote 0 Downvote
You must log in or register to reply here.