📎 AI Summary:
The thread discusses recovering contacts lost after resetting Windows Live Mail (WLM), with contributors suggesting checking cloud storage via webmail accounts like Gmail or Outlook. Some advise reinstalling WLM and signing in again, as contacts are often synced with Microsoft or email provider servers, and recommend exploring the Windows.old file for contacts. Overall, the consensus is that contacts may be recoverable if they were stored in the cloud, although clarity around account types and configurations is noted.
The thread discusses recovering contacts lost after resetting Windows Live Mail (WLM), with contributors suggesting checking cloud storage via webmail accounts like Gmail or Outlook. Some advise reinstalling WLM and signing in again, as contacts are often synced with Microsoft or email provider servers, and recommend exploring the Windows.old file for contacts. Overall, the consensus is that contacts may be recoverable if they were stored in the cloud, although clarity around account types and configurations is noted.
Solution
bochane
Essential Member
If you have a gmail or Microsoft mail account (like hotmail, live or outlook) your contacts may have been stored "in the cloud" of your email provider.
Log on in the webmail of your email provider (www.gmail.com / Link Removed) and see what is stored there.
You may well be lucky, keep my fingers crossed
Henk
Log on in the webmail of your email provider (www.gmail.com / Link Removed) and see what is stored there.
You may well be lucky, keep my fingers crossed
Henk
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When I was using live mail it always restored all my contacts when I reinstalled my mail accounts.
Saved in the cloud someplace I assume.
If that doesn't work, look in your Windows.old file for Contacts.
Mike
Saved in the cloud someplace I assume.
If that doesn't work, look in your Windows.old file for Contacts.
Mike
bochane
Essential Member
But don't you need a Microsoft account for this to get this working? And we know nothing about the email of our friend who asked this.
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All I know is that it used to work for me back before I had a Microsft account.
I haven't used live mail in a long time.
I've used Thunderbird for several years.
Any way it would only take a few minutes to install live mail and add your email address and see if your contacts show up after exiting the program and opening it again.
Do you have a Windows.old file?
You might be able to find your contacts in there if you do..
I haven't used live mail in a long time.
I've used Thunderbird for several years.
Any way it would only take a few minutes to install live mail and add your email address and see if your contacts show up after exiting the program and opening it again.
Do you have a Windows.old file?
You might be able to find your contacts in there if you do..
bochane
Essential Member
And so it is.
And this in relation with the question 'how to get back my contacts': they may have been stored somewhere 'in the cloud' by your email provider, as is done for the users of a Microsoft email account like Hotmail, LiveMail or Outlook - and here starts the confusion: Microsoft LiveMail email account <> Windows LiveMail client; Microsoft Outlook email account <> Windows Outlook email client.
So I thought open the webmail pages of your email provider, log in and look for the contact there.
Henk
And this in relation with the question 'how to get back my contacts': they may have been stored somewhere 'in the cloud' by your email provider, as is done for the users of a Microsoft email account like Hotmail, LiveMail or Outlook - and here starts the confusion: Microsoft LiveMail email account <> Windows LiveMail client; Microsoft Outlook email account <> Windows Outlook email client.
So I thought open the webmail pages of your email provider, log in and look for the contact there.
Henk
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