📎 AI Summary:
The thread discusses an issue where a user’s Microsoft account password works for Windows login but not for the Windows Store or related apps. The original poster resolves the problem after realizing their Windows password was corrupted, successfully resetting it. Subsequent suggestions include verifying the account online and resetting the Store, with additional advice about potential virus issues or system rebooting as troubleshooting steps. The overall tone is helpful and solution-oriented.
The thread discusses an issue where a user’s Microsoft account password works for Windows login but not for the Windows Store or related apps. The original poster resolves the problem after realizing their Windows password was corrupted, successfully resetting it. Subsequent suggestions include verifying the account online and resetting the Store, with additional advice about potential virus issues or system rebooting as troubleshooting steps. The overall tone is helpful and solution-oriented.
kgash
Extraordinary Member
- Joined
- Jan 17, 2011
- Messages
- 43
Thank you for your reply. As it turns out, my Windows password somehow got corrupted to the point where I couldn't even open Windows.
I followed the instructions to create a new password and they worked great.
Problem solved
I followed the instructions to create a new password and they worked great.
Problem solved
Hazelton
Well-Known Member
- Joined
- Mar 31, 2017
- Messages
- 7
Very sound advice, Well, I would also be wondering if there may be a virus corruption to the software, there's a few troubleshooting ideas that come to mind like, sometimes even rebooting the full system also may help sort out small niggles like these..
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