📎 AI Summary:
The thread involves a user seeking help with their computer, specifically regarding how to gather diagnostic information. The respondent guides them through configuring Windows to create minidump files and recommends running diagnostic tools like SF Diagnostic, CPUz, and RAMMon, then collecting and zipping the reports for troubleshooting. Overall, the assistance aims to help the user provide detailed system info for resolving issues, with a supportive and instructional tone.

Gal40

New Member
Member details
Joined
Jan 31, 2015
Messages
1
Thread Author #1
Can someone help?
if i need to give any info about the computer or any log of something please tell me how i get them.
tnx
 

Solution
Hello and welcome to the forums.

First make sure your machine is configured properly to facilitate the collection of .dmp files.
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Then……Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data...

Trouble

Noob Whisperer
Member details
Joined
Nov 30, 2009
Messages
13,723
Hello and welcome to the forums.

First make sure your machine is configured properly to facilitate the collection of .dmp files.
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Then……Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
 

Solution