📎 AI Summary:
The forum thread discusses a user experiencing multiple problems with Windows 10, including inability to access the Play Store and Cortana. Respondents suggest troubleshooting steps such as in-line re-installation, repairing settings, and running system repair commands like chkdsk and DISM. If these do not resolve the issues, advice is given to perform a re-install or clean install, emphasizing the importance of backing up data beforehand.

Pleacido

New Member
Joined
Apr 11, 2016
Messages
2
Thread Author #1
Lately ... my Windows 10 suddenly having so many problems ... I can't access the Play store even Cortana isn't working :( ... Please Help Me How To Fix This :(

0W30LZo
 

Solution
Sounds like your Windows install is corrupt. You can try running one or more of the following commands to attempt a repair from an elevated command prompt
  • chkdsk /f /r t then press Y to run it at the next reboot and reboot
  • DISM /Online /Cleanup-Image /RestoreHealth
If neither of those resolves the issue you can do a re-install over the existing install, you will just need to download the ISO and create a bootable media
If that doesn't work, then you are looking at a clean install which will wipe out everything, so if you have data be sure to back it up.

Pleacido

New Member
Joined
Apr 11, 2016
Messages
2
Thread Author #2
:( I can't access any of the features of Windows 10 :(
 

Last edited:

bochane

Essential Member
Joined
Oct 18, 2012
Messages
1,403
How to solve 'so many problems'....

Try in-line re-install > All settings > repair....
 

Last edited:

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Sounds like your Windows install is corrupt. You can try running one or more of the following commands to attempt a repair from an elevated command prompt
  • chkdsk /f /r t then press Y to run it at the next reboot and reboot
  • DISM /Online /Cleanup-Image /RestoreHealth
If neither of those resolves the issue you can do a re-install over the existing install, you will just need to download the ISO and create a bootable media
If that doesn't work, then you are looking at a clean install which will wipe out everything, so if you have data be sure to back it up.
 

Solution