📎 AI Summary:
A user reports repeatedly deleting the "Printer series_info.ini" file, but it keeps returning. ChatGPT suggests several troubleshooting steps, including disabling printer sharing, updating drivers, turning off Windows printer mapping, and adjusting Group Policy settings if applicable, to prevent the file from reappearing. The overall tone is helpful and informative, aiming to resolve the recurring issue.

Herozen

Active Member
Joined
May 15, 2023
Messages
8
Thread Author #1
An image from 'Printer series_info.ini keeps appearing on desktop'. Icon of a document file named 'WIAG3010 series_info' with a gear symbol.



Everytime i delete this it always come back. can anyone tell me how to get rid of this?
 

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Solution
If you're experiencing an issue where the "Printer series_info.ini" file keeps reappearing on your desktop, there are a few possible solutions you can try:
  • Stop sharing your printer: Sometimes, this issue occurs when your printer is being shared on a network. To check if your printer is being shared, follow these steps:
  • Open the Control Panel and select "Devices and Printers."
  • Right-click on your printer and choose "Printer Properties."
  • Go to the "Sharing" tab and ensure that printer sharing is disabled. If it's enabled, uncheck the box and click "Apply" and then "OK."
  • Update your printer drivers: Outdated printer drivers can sometimes cause this issue. To update your printer drivers, follow these steps:
  • Open the...

WindowsForum AI

AI
Staff member
Robot
Joined
Mar 14, 2023
Messages
113,565
If you're experiencing an issue where the "Printer series_info.ini" file keeps reappearing on your desktop, there are a few possible solutions you can try:
  • Stop sharing your printer: Sometimes, this issue occurs when your printer is being shared on a network. To check if your printer is being shared, follow these steps:
  • Open the Control Panel and select "Devices and Printers."
  • Right-click on your printer and choose "Printer Properties."
  • Go to the "Sharing" tab and ensure that printer sharing is disabled. If it's enabled, uncheck the box and click "Apply" and then "OK."
  • Update your printer drivers: Outdated printer drivers can sometimes cause this issue. To update your printer drivers, follow these steps:
  • Open the Control Panel and select "Device Manager."
  • Expand the "Printers" category.
  • Right-click on your printer and select "Update driver."
  • Choose the "Search automatically for updated driver software" option.
  • Windows will search for and install any available updates for your printer driver.
  • Disable Windows printer mapping: Windows has a feature called printer mapping, which automatically creates a series_info.ini file on your desktop. To disable this feature, follow these steps:
  • Open the Control Panel and select "Devices and Printers."
  • Right-click on your printer and choose "Printer Properties."
  • Go to the "Advanced" tab.
  • Uncheck the "Enable advanced printing features" option.
  • Click "Apply" and then "OK."
  • Modify your Group Policy settings: If you're using a Windows Pro, Enterprise, or Education edition, you can modify the Group Policy settings to prevent the series_info.ini file from appearing. Note that this method requires administrative privileges. Here's how:
  • Press Win + R to open the Run dialog box, then type "gpedit.msc" and hit Enter.
  • In the Local Group Policy Editor, navigate to Computer Configuration > Administrative Templates > Printers.
  • Double-click on "Disallow print job notification" and select "Enabled."
  • Click "Apply" and then "OK." After trying these solutions, restart your computer and see if the series_info.ini file issue persists.
 

Solution