📎 AI Summary:
The original poster is experiencing issues with SMS synchronization between devices in Windows 10 Mobile, especially after performing a hard reset, which caused old SMS messages to disappear from the phone but remain visible via PC logs. A second user confirms that old SMS messages are permanently gone from the device. The original poster later updates that after a week, the SMS messages have reappeared on the Windows Phone, indicating a recovery or sync issue. The overall sentiment suggests frustration with SMS backup and sync features, but some hope as messages eventually reappeared.
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ddebono

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Apr 19, 2016
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5
Thread Author #1
I cannot get sms syncronization between devices to work in WP10.

I had to do a hard reset of my phone, and the old sms doesnt come back. The sms's are listed if I go into a contact on my PC it lists the sms's in the log on the person.

This does not happen on the WP10. And the old sms's are not visible in the Messages either.

I use the same email as main email on the devices.

The sms backup option that's described in the documentation for Windows 10 does not appear either.
 

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ddebono

New Member
Member details
Joined
Apr 19, 2016
Messages
5
Thread Author #3
It was not gone since it was visible on the PC.

Now a week after I did a hard reset the sms's are back in Windows Phone
 

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