📎 AI Summary:
The thread discusses a user experiencing an unwanted small box appearing on the secondary monitor when connecting it to a Windows 7 laptop. Another user suggests using Sysinternals Process Explorer to identify the program creating the box. The original poster investigates, identifies the problematic program as a driver manager that automatically starts with Windows, and successfully removes the box by force-stopping the program, resolving the issue.

Najwan Panachri

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Thread Author #1
Hello everyone,
I am a new user here so I would like to thank for the approval on this forum.

I'm using a laptop with 2 GB of RAM and I'm running Windows 7 Ultimate 64-bit operating system inside my laptop.

Unfortunately, I've just got a small problem on my Windows 7 laptop. When I try to connect to a secondary monitor screen, I see a small box that is unknown and cannot be hidden/removed from the desktop on the secondary screen. I've already tried restarting the laptop, but the problem still occurs.

Could anyone tell me how to completely remove that small box on my desktop? Maybe there's a system conflict when I connect to my secondary screen?

I would like to thank for the answers.
 

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Solution
Hello,
I've already looked around Sysinternals Process Explorer, and I found one of an unknown program, which that program always startup itself whenever I boot up Windows 7 on my laptop. It's some kind like a driver manager software. So finally, I did a force stop to that program, and finally that small box has completely removed on my secondary screen.

I would like to thank for your solution. It has already solved the problem.

Josephur

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It looks like a sticky note type of program... hmm

What I would do is download Sysinternals Process Explorer and use the Find Window Process feature to see what program is creating the box.

As seen below you just click and drag the target icon and drop it on the box. (Make sure your running Process Explorer as Administrator as it has more privileges that way)

An image from 'Unknown Box Appears On Secondary Screen'. Screenshot of Process Explorer showing CPU and memory usage of Windows system processes.
 

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Najwan Panachri

Honorable Member
Member details
Joined
Oct 22, 2016
Messages
8
Thread Author #3
Hello,
I've already looked around Sysinternals Process Explorer, and I found one of an unknown program, which that program always startup itself whenever I boot up Windows 7 on my laptop. It's some kind like a driver manager software. So finally, I did a force stop to that program, and finally that small box has completely removed on my secondary screen.

I would like to thank for your solution. It has already solved the problem.
 

Solution