bribee

New Member
Joined
Dec 29, 2009
Messages
2
JUST received my NEW laptop (Dell-studio) with Windows 7, and CANNOT open Windows Media Center, also getting explorer.exe error when trying to shut down computer. sounds, CDs aren't working (obviously, as I can't get wmp to respond to anything. I have to constantly hit cntrl+alt+delete to force it to close.

Also just tried to open my themes and now "Windows Explorer error - Not Responding".... ARRGGGG!!!!

PLEASE PLEASE can anyone help???!!!???

~brianna
 

Last edited:

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,186
Was this a 'clean' insatall oe an upgrade>Alwat perform a 'clean' iinstall, the same problems com with you when yiou upgrade.
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,155
Try to get Dell to help you, and if not, send it back and make them replace it. I waited 31 days before I figured out one of my speakers wasn't working and they treated it like a refurbushed computer.
 

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,186
Yes, go to Start > Run, click the Startup tab and uncheck everything except for your anti-viris software.