📎 AI Summary:
The thread discusses an issue where a user’s friend cannot open Microsoft Solitaire Collection on Windows 10, with the app getting stuck on "Loading." A suggestion is made to use the Windows 'Apps troubleshooter' for troubleshooting the problem. The original poster appreciates the advice and plans to try the suggested solution.

MikeHawthorne

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Microsoft Community Contributor
Joined
May 25, 2009
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Thread Author #1
Hi

My friend just called and said that his Microsoft Solitaire Collection won't open.

It says Loading and just sits there but never actually opens the main window where you select the game you want to play.

Later when he shuts down his computer he gets a message that say he has an open program that needs to close and has to say to Shut Down Anyway.

My first thought was to uninstall and reinstall the app, but I wondered if anyone else has an easier suggestion.

I just tried it on my computer for the first time (I still run the old Microsoft games from Windows 7) and it opened and worked fine.

He did say that they were working previously, since he upgraded to 10.

Mike