📎 AI Summary:
The thread discusses an issue experienced by a user who connected an external 144Hz monitor to their ASUS TUF Gaming F15 laptop, leading to system freezes and unresponsive apps within minutes of connection. The problem resolves when disconnecting the monitor, indicating a potential display or driver conflict. A responder advises the user to check and update their system drivers as a troubleshooting step.

Julianek1337

New Member
Joined
Apr 19, 2022
Messages
2
Thread Author #1
Recently I connected external monitor (acer 144hz) to my laptop (ASUS TUF GAMING F15) through HDMI cable. The first 3 minutes it worked perfectly, but soon after a lot of strange things began to happen:

-I couldn't open file explorer or any other app
-It seem like the screen froze, but i could move the mouse and the shortcuts were interacting
-Even if I could open any program/game it looked like the files weren't reading etc.

Everything changes after I plug off the monitor. Everything works normal and seem fine to me.

Specs:

Monitor Acer KG125Q
Nvidia RTX 3060
Intel i5 11400H
16 GB RAM
Windows 10 Home 19044.1645
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
I would start by verifying your drivers are up-to-date
 

Solution