Windows 7 Windows update error 80070020

Saltgrass

Excellent Member

Microsoft Community Contributor

Joined

Oct 16, 2009

Messages

15,153

• Aug 28, 2014

#2

About all I could bring up is the definition of the error. Since I do not know what PIX is, can you shut it down, or something which is accessing it?

ERROR_SHARING_VIOLATION
32 (0x20)
The process cannot access the file because it is being used by another process.

 

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Widows98

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Aug 28, 2014

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• Aug 28, 2014

Thread Author #3

Yo want me to disable it in device manager and try the update again

 

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Saltgrass

Excellent Member

Microsoft Community Contributor

Joined

Oct 16, 2009

Messages

15,153

• Aug 28, 2014

#4

Since I still do not know what it is, hard to recommend. But you might try the update in safe mode. Otherwise try shutting down what might be accessing the file.

 

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Widows98

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Aug 28, 2014

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• Aug 28, 2014

Thread Author #5

You can't run windows update in safe mode. And I did a clean boot still no help. Can it be due to a trojan or virus

 

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Gavin Oscur

Well-Known Member

Joined

Apr 5, 2014

Messages

78

• Aug 29, 2014

#6

Hi,

I found one Microsoft KB article regarding this error, might it helps you...
http://support.microsoft.com/kb/883825

 

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Solution